AV Conferencing Engineer
Experience: 10+ years
Location: New York - NY (5 days work from Office)
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Responsibilities
Design and configure AV systems including microphones, speakers, cameras, displays, and control systems
Ensure compatibility with IT infrastructure and networking standards
Prepare documentation for AV layouts, wiring diagrams, and system configurations
Install and commission AV hardware and software in conference rooms and collaboration spaces. - Configure codecs, video endpoints, and control hubs (Cisco Control Hub, Poly Lens)
Perform device resets and firmware updates as needed
Provide real-time technical support for video conferencing sessions and live events
Maintain hotline support for AV-related incidents and ServiceNow requests
Troubleshoot hardware / software conflicts, connectivity issues, and audio/video quality problems
Conduct routine health checks on AV systems, including testing microphones, cameras, and displays
Monitor system performance and apply patches/upgrades following change management processes
Support high-profile meetings and webinars by managing AV setups and providing dry runs
Operate in-house and portable AV systems during live events
Maintain AV inventory and update user guides and SOPs
Ensure compliance with organizational security and operational standards
Develop and maintain documentation for IT processes and procedures to facilitate knowledge sharing
Engage with stakeholders to understand their needs and provide tailored IT solutions
Monitor system performance and implement improvements to enhance efficiency and reliability
Stay updated with the latest technology trends to drive innovation and continuous improvement
Required Skills
Audio Conferencing
Video Conferencing
MS Teams Collaboration Suite
Zooms Collaboration Suite
Customer Interfacing Skills
AV Hardware’s Troubleshooting
ITIL Framework
Configuration & Setup of AV Infra
(Microphones, Speakers, Cameras, Displays, & Control systems)
Applications will be accepted until 5/18/2026
The annual salary for this position is between $49,001 – $92,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contribution
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.