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Salesforce Omni Studio Lead

00068149841

Salesforce Omni Studio Lead

About the role

We are seeking a highly skilled Salesforce Omni Studio Lead to oversee the design, development, and implementation of Salesforce solutions. The ideal candidate will combine deep technical expertise with strong leadership and communication skills, working closely with business stakeholders, technical teams, and vendors.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.


In this role, you will:

· Lead the development and deployment of Salesforce solutions across multiple clouds (Sales, Experience, Financial Services, etc.).

· Collaborate with business and technical teams to gather requirements and deliver scalable solutions.

· Configure Salesforce features (Flows, Process Builder, Workflows, Validation Rules, Custom Settings).

· Develop Apex classes, triggers, Visualforce pages, Lightning Web Components, and integrations using SOQL/SOSL.

· Design and implement OmniStudio components (OmniScripts, FlexCards, DataRaptors, Integration Procedures).

· Build integrations with external systems using REST/SOAP APIs.

· Manage DevOps processes including code management, metadata migration, and CI/CD pipelines.

· Provide technical guidance and mentorship to offshore teams.

· Ensure adherence to Salesforce best practices, coding standards, and security protocols.

· Participate in Agile ceremonies (scrums, sprint planning) to ensure timely delivery.


Work model:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Los Angeles, CA. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs


What you must have to be considered:

· 5 years of hands-on Salesforce experience and overall 8+ Years of experience.

· Strong knowledge of Salesforce architecture, APIs, and managed apps (e.g., nCino).

· Strong expertise in the Salesforce platform, including Lightning components (LWC) and Apex.

· Experience working on multiple Salesforce products, i.e. Experience Cloud, Sales Cloud, Financial Services Cloud, etc.

· Hands-on experience with OmniScripts, FlexCards, DataRaptors, and Integration Procedures.

· Proficiency in Salesforce APIs, data modeling, and integration tools.

· Demonstrated ability to lead offshore teams and manage client interactions.

· Excellent communication, problem-solving, and collaboration abilities.

· Familiarity with Agile/Scrum practices.


These will help you stand out:

· Certified Force.com Developer (DEV-401) or Platform Developer I

· Certified Force.com Advanced Developer (DEV-501) or Platform Developer 2

· Experience with JavaScript frameworks like Knockout / Aura

· Experience with building or enhancing applications to run on mobile platform

· Expertise working with the Mulesoft API development


Salary and Other Compensation:

The annual salary for this position is between $ 83,600– $ 129,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

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