Salesforce Omni Studio Lead
About the role
We are seeking a highly skilled Salesforce Omni Studio Lead to oversee the design, development, and implementation of Salesforce solutions. The ideal candidate will combine deep technical expertise with strong leadership and communication skills, working closely with business stakeholders, technical teams, and vendors.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
In this role, you will:
· Lead the development and deployment of Salesforce solutions across multiple clouds (Sales, Experience, Financial Services, etc.).
· Collaborate with business and technical teams to gather requirements and deliver scalable solutions.
· Configure Salesforce features (Flows, Process Builder, Workflows, Validation Rules, Custom Settings).
· Develop Apex classes, triggers, Visualforce pages, Lightning Web Components, and integrations using SOQL/SOSL.
· Design and implement OmniStudio components (OmniScripts, FlexCards, DataRaptors, Integration Procedures).
· Build integrations with external systems using REST/SOAP APIs.
· Manage DevOps processes including code management, metadata migration, and CI/CD pipelines.
· Provide technical guidance and mentorship to offshore teams.
· Ensure adherence to Salesforce best practices, coding standards, and security protocols.
· Participate in Agile ceremonies (scrums, sprint planning) to ensure timely delivery.
Work model:
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Los Angeles, CA. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs
What you must have to be considered:
· 5 years of hands-on Salesforce experience and overall 8+ Years of experience.
· Strong knowledge of Salesforce architecture, APIs, and managed apps (e.g., nCino).
· Strong expertise in the Salesforce platform, including Lightning components (LWC) and Apex.
· Experience working on multiple Salesforce products, i.e. Experience Cloud, Sales Cloud, Financial Services Cloud, etc.
· Hands-on experience with OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
· Proficiency in Salesforce APIs, data modeling, and integration tools.
· Demonstrated ability to lead offshore teams and manage client interactions.
· Excellent communication, problem-solving, and collaboration abilities.
· Familiarity with Agile/Scrum practices.
These will help you stand out:
· Certified Force.com Developer (DEV-401) or Platform Developer I
· Certified Force.com Advanced Developer (DEV-501) or Platform Developer 2
· Experience with JavaScript frameworks like Knockout / Aura
· Experience with building or enhancing applications to run on mobile platform
· Expertise working with the Mulesoft API development
Salary and Other Compensation:
The annual salary for this position is between $ 83,600– $ 129,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
