Job Summary
This role involves handling policy servicing tasks within the Property & Casualty Insurance domain utilizing expertise in MS Office tools. The candidate will work in a hybrid model during night shifts ensuring efficient and accurate policy management processes while adhering to organizational standards.
Responsibilities
- Manage policy servicing activities including updates renewals and endorsements ensuring accuracy and compliance with company standards.
- Utilize MS Office tools to prepare analyze and maintain policy-related documentation and reports.
- Collaborate with internal teams to address policy-related queries and provide timely resolutions.
- Ensure adherence to regulatory requirements and company policies in all servicing tasks.
- Conduct thorough reviews of policy documents to identify discrepancies and implement corrective actions.
- Provide support in streamlining policy servicing workflows to enhance operational efficiency.
- Maintain detailed records of policy servicing activities for audit and reporting purposes.
- Communicate effectively with stakeholders to ensure clarity and alignment on policy servicing requirements.
- Monitor and track policy servicing metrics to identify areas for improvement and implement solutions.
- Assist in training and mentoring team members on policy servicing processes and best practices.
- Stay updated on industry trends and changes in Property & Casualty Insurance to ensure relevance in servicing tasks.
- Contribute to the development of innovative solutions to improve policy servicing operations.
- Support the organizations mission by ensuring high-quality policy servicing that meets client expectations. Qualifications
- Demonstrate proficiency in MS Office tools including Excel Word and PowerPoint for efficient policy servicing tasks.
- Possess a foundational understanding of Property & Casualty Insurance which is advantageous for domain-specific servicing.
- Exhibit strong analytical skills to identify and resolve policy discrepancies effectively.
- Showcase excellent communication skills to collaborate with teams and stakeholders seamlessly.
- Display attention to detail to ensure accuracy in policy documentation and servicing activities.
- Bring a proactive approach to identifying and implementing process improvements.
- Have the ability to work independently and manage tasks effectively in a hybrid work model.
- Show adaptability to night shifts and commitment to meeting deadlines in a fast-paced environment.
- Demonstrate a customer-centric mindset to ensure policy servicing aligns with client needs.
- Possess problem-solving skills to address complex policy servicing challenges efficiently.
- Exhibit organizational skills to manage multiple policy servicing tasks simultaneously.
- Maintain a commitment to continuous learning and professional development in the insurance domain.
- Uphold ethical standards and integrity in all policy servicing activities.
Certifications Required
Certification in MS Office Suite or equivalent proficiency validation AINS (Associate in General Insurance) certification is preferred.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
