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ServiceNow Senior Technical Consultant (Custom Applications)

00070447291

ServiceNow Senior Technical Consultant (Custom Applications)

Location: USA (Remote)

Employment Type: Full-Time

Job ID: 00070447291

About the role

As a ServiceNow Senior Technical Consultant, you will make an impact by designing, developing, and supporting complex ServiceNow custom applications that enable business transformation and operational excellence. You will be a valued member of the ServiceNow delivery team, collaborating with architects, business stakeholders, developers, and client teams to deliver scalable, innovative solutions aligned with platform best practices. Based on the Cognizant Global Job Posting Template, remote roles should clearly describe impact, top responsibilities, and key qualifications.

In this role, you will:

  • Design, develop, and support custom applications and solutions on the ServiceNow platform using industry best practices.
  • Configure and customize ServiceNow components including Client Scripts, Business Rules, UI Policies, UI Actions, Flow Designer, Service Catalog, Service Portal, and Workspaces.
  • Develop and maintain integrations between ServiceNow and third-party systems using REST, SOAP, Integration Hub, Scripted REST APIs, and related technologies.
  • Create scalable, secure, and high-performing solutions while enforcing ServiceNow platform engineering and development standards.
  • Enhance and maintain existing ServiceNow implementations, including upgrades, platform maintenance, and optimization of out-of-the-box capabilities.
  • Collaborate with cross-functional teams to gather requirements, design technical solutions, troubleshoot issues, and deliver high-quality outcomes.
  • Produce and maintain technical documentation including solution designs, test plans, implementation guides, and support documentation.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants across the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

  • ServiceNow Certified System Administrator (CSA) certification.
  • ServiceNow Certified System Developer (CSD) certification.
  • Experience developing and supporting custom applications on the ServiceNow platform.
  • Strong hands-on expertise with JavaScript, JSON payloads, scripting frameworks, and custom development within ServiceNow.
  • Experience implementing integrations with third-party systems using REST APIs, SOAP services, Integration Hub, and related technologies.
  • Experience with ServiceNow components including Service Catalog, Service Portal, Workspaces, Catalog Items, Record Producers, Notifications, Scheduled Jobs, and Script Includes.
  • Experience with MID Servers, data imports/exports, and platform automation capabilities.
  • Strong problem-solving, communication, and stakeholder management skills.

These will help you stand out

  • Telecommunications or OMT industry experience.
  • Experience designing enterprise-scale ServiceNow solutions and custom applications.
  • Experience leading development standards and governance initiatives within ServiceNow environments.
  • Exposure to ServiceNow platform upgrades, optimization, and performance tuning.
  • Experience mentoring developers and providing technical leadership on ServiceNow programs.

Salary and Other Compensation:

Applicants will be accepted till 10/15/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

*Please note, this role cannot offer visa transfer or sponsorship now or in the future*

The annual salary for this position will be in the range of $119,000 - $135,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

Apply Now!

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About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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