ServiceNow Senior Technical Consultant (Custom Applications)
Location: USA (Remote)
Employment Type: Full-Time
Job ID: 00070447291
About the role
As a ServiceNow Senior Technical Consultant, you will make an impact by designing, developing, and supporting complex ServiceNow custom applications that enable business transformation and operational excellence. You will be a valued member of the ServiceNow delivery team, collaborating with architects, business stakeholders, developers, and client teams to deliver scalable, innovative solutions aligned with platform best practices. Based on the Cognizant Global Job Posting Template, remote roles should clearly describe impact, top responsibilities, and key qualifications.
In this role, you will:
- Design, develop, and support custom applications and solutions on the ServiceNow platform using industry best practices.
- Configure and customize ServiceNow components including Client Scripts, Business Rules, UI Policies, UI Actions, Flow Designer, Service Catalog, Service Portal, and Workspaces.
- Develop and maintain integrations between ServiceNow and third-party systems using REST, SOAP, Integration Hub, Scripted REST APIs, and related technologies.
- Create scalable, secure, and high-performing solutions while enforcing ServiceNow platform engineering and development standards.
- Enhance and maintain existing ServiceNow implementations, including upgrades, platform maintenance, and optimization of out-of-the-box capabilities.
- Collaborate with cross-functional teams to gather requirements, design technical solutions, troubleshoot issues, and deliver high-quality outcomes.
- Produce and maintain technical documentation including solution designs, test plans, implementation guides, and support documentation.
Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants across the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
What you need to have to be considered
- ServiceNow Certified System Administrator (CSA) certification.
- ServiceNow Certified System Developer (CSD) certification.
- Experience developing and supporting custom applications on the ServiceNow platform.
- Strong hands-on expertise with JavaScript, JSON payloads, scripting frameworks, and custom development within ServiceNow.
- Experience implementing integrations with third-party systems using REST APIs, SOAP services, Integration Hub, and related technologies.
- Experience with ServiceNow components including Service Catalog, Service Portal, Workspaces, Catalog Items, Record Producers, Notifications, Scheduled Jobs, and Script Includes.
- Experience with MID Servers, data imports/exports, and platform automation capabilities.
- Strong problem-solving, communication, and stakeholder management skills.
These will help you stand out
- Telecommunications or OMT industry experience.
- Experience designing enterprise-scale ServiceNow solutions and custom applications.
- Experience leading development standards and governance initiatives within ServiceNow environments.
- Exposure to ServiceNow platform upgrades, optimization, and performance tuning.
- Experience mentoring developers and providing technical leadership on ServiceNow programs.
Salary and Other Compensation:
Applicants will be accepted till 10/15/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role cannot offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $119,000 - $135,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
