ServiceNow Senior Technical Consultant (Custom Applications)
Location: USA (Remote)
Employment Type: Full-Time
Job ID: 00070447291
About the role
As a ServiceNow Senior Technical Consultant, you will make an impact by designing, developing, and supporting complex ServiceNow custom applications that enable business transformation and operational excellence. You will be a valued member of the ServiceNow delivery team, collaborating with architects, business stakeholders, developers, and client teams to deliver scalable, innovative solutions aligned with platform best practices. Based on the Cognizant Global Job Posting Template, remote roles should clearly describe impact, top responsibilities, and key qualifications.
In this role, you will:
- Design, develop, and support custom applications and solutions on the ServiceNow platform using industry best practices.
- Configure and customize ServiceNow components including Client Scripts, Business Rules, UI Policies, UI Actions, Flow Designer, Service Catalog, Service Portal, and Workspaces.
- Develop and maintain integrations between ServiceNow and third-party systems using REST, SOAP, Integration Hub, Scripted REST APIs, and related technologies.
- Create scalable, secure, and high-performing solutions while enforcing ServiceNow platform engineering and development standards.
- Enhance and maintain existing ServiceNow implementations, including upgrades, platform maintenance, and optimization of out-of-the-box capabilities.
- Collaborate with cross-functional teams to gather requirements, design technical solutions, troubleshoot issues, and deliver high-quality outcomes.
- Produce and maintain technical documentation including solution designs, test plans, implementation guides, and support documentation.
Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants across the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
What you need to have to be considered
- ServiceNow Certified System Administrator (CSA) certification.
- ServiceNow Certified System Developer (CSD) certification.
- Experience developing and supporting custom applications on the ServiceNow platform.
- Strong hands-on expertise with JavaScript, JSON payloads, scripting frameworks, and custom development within ServiceNow.
- Experience implementing integrations with third-party systems using REST APIs, SOAP services, Integration Hub, and related technologies.
- Experience with ServiceNow components including Service Catalog, Service Portal, Workspaces, Catalog Items, Record Producers, Notifications, Scheduled Jobs, and Script Includes.
- Experience with MID Servers, data imports/exports, and platform automation capabilities.
- Strong problem-solving, communication, and stakeholder management skills.
These will help you stand out
- Telecommunications or OMT industry experience.
- Experience designing enterprise-scale ServiceNow solutions and custom applications.
- Experience leading development standards and governance initiatives within ServiceNow environments.
- Exposure to ServiceNow platform upgrades, optimization, and performance tuning.
- Experience mentoring developers and providing technical leadership on ServiceNow programs.
Salary and Other Compensation:
Applicants will be accepted till 10/15/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role cannot offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $119,000 - $135,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
