Job Summary
The role of SPE Digital Content Services focuses on managing and optimizing online content delivery in a work from home day shift environment. The candidate will use strong English communication skills to coordinate digital assets ensure consistent content quality and support online engagement initiatives. The position contributes to enhancing global audience experiences and strengthening the company online presence.
Responsibilities
Coordinate end to end digital content workflows to ensure timely publishing of online materials that align with company standards and audience expectations.Manage content intake validation and structuring of online assets to maintain high levels of accuracy consistency and usability across digital platforms.Review and refine English language content to ensure clarity tone and grammar support effective communication and strengthen brand messaging.Collaborate with cross functional remote teams through clear spoken and written English to capture content requirements and translate them into actionable delivery plans.Monitor online content performance using available analytics and provide insights that help improve user engagement and support business objectives.Maintain precise documentation of content guidelines publishing schedules and process updates to support transparency and repeatability in day to day operations.Handle content quality checks by verifying formatting metadata and links so that users experience reliable and accessible online information.Resolve content related issues by investigating root causes communicating resolutions in English and preventing recurrence through improved procedures.Support continuous improvement by suggesting enhancements to content templates workflows and standards that drive efficiency and online impact.Align daily content tasks with the broader company purpose of delivering reliable information and services that positively affect society and customers.Provide responsive support to stakeholders requesting online content updates ensuring that expectations are managed and outcomes are delivered within agreed timelines.Adapt to evolving online tools and content management practices by learning new features and applying them to make digital experiences more seamless.Ensure data privacy and compliance while working from home by following security practices that protect company information and audience trust.
Qualifications
Demonstrate strong proficiency in English reading writing and speaking to manage complex content discussions and deliver clear documentation.Show proven experience of three to five years working with online content or digital services where coordination and communication were core responsibilities.Apply familiarity with remote collaboration tools and online platforms to perform tasks effectively within a work from home environment.Exhibit attention to detail and analytical thinking when reviewing online materials so that errors are minimized and quality benchmarks are met.Utilize time management and organizational skills to handle multiple content requests in a structured way while maintaining day shift availability.Display customer and stakeholder focus by understanding the needs of online audiences and internal partners and translating them into practical content solutions.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
