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SPE-Digital Content Services

00070675234



Job Summary

The role of SPE Digital Content Services focuses on managing and optimizing online content delivery in a work from home day shift environment. The candidate will use strong English communication skills to coordinate digital assets ensure consistent content quality and support online engagement initiatives. The position contributes to enhancing global audience experiences and strengthening the company online presence.


Responsibilities

  • Coordinate end to end digital content workflows to ensure timely publishing of online materials that align with company standards and audience expectations.
  • Manage content intake validation and structuring of online assets to maintain high levels of accuracy consistency and usability across digital platforms.
  • Review and refine English language content to ensure clarity tone and grammar support effective communication and strengthen brand messaging.
  • Collaborate with cross functional remote teams through clear spoken and written English to capture content requirements and translate them into actionable delivery plans.
  • Monitor online content performance using available analytics and provide insights that help improve user engagement and support business objectives.
  • Maintain precise documentation of content guidelines publishing schedules and process updates to support transparency and repeatability in day to day operations.
  • Handle content quality checks by verifying formatting metadata and links so that users experience reliable and accessible online information.
  • Resolve content related issues by investigating root causes communicating resolutions in English and preventing recurrence through improved procedures.
  • Support continuous improvement by suggesting enhancements to content templates workflows and standards that drive efficiency and online impact.
  • Align daily content tasks with the broader company purpose of delivering reliable information and services that positively affect society and customers.
  • Provide responsive support to stakeholders requesting online content updates ensuring that expectations are managed and outcomes are delivered within agreed timelines.
  • Adapt to evolving online tools and content management practices by learning new features and applying them to make digital experiences more seamless.
  • Ensure data privacy and compliance while working from home by following security practices that protect company information and audience trust.

    • Qualifications

  • Demonstrate strong proficiency in English reading writing and speaking to manage complex content discussions and deliver clear documentation.
  • Show proven experience of three to five years working with online content or digital services where coordination and communication were core responsibilities.
  • Apply familiarity with remote collaboration tools and online platforms to perform tasks effectively within a work from home environment.
  • Exhibit attention to detail and analytical thinking when reviewing online materials so that errors are minimized and quality benchmarks are met.
  • Utilize time management and organizational skills to handle multiple content requests in a structured way while maintaining day shift availability.
  • Display customer and stakeholder focus by understanding the needs of online audiences and internal partners and translating them into practical content solutions.

    • Things to know before you apply

    • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
    • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
    • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
    • Open position: Unless otherwise stated, this job posting is for an open position on our team.
    • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
    • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

    About Cognizant
    Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

    Benefits that help you thrive and grow

    Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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    Financial wellbeing

    We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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    Physical and mental health

    We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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    Your career, your way

    With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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    Real-world impact

    Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

    Your path to Cognizant

    Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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    Step 1: Apply to the right opportunity

    Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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    Step 2: Connect with your recruiter

    If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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    Step 3: Show off your skills

    If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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    Step 4: Decision time

    Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

    CAN Brigitte
    Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
    Brigitte Roy Director of Strategy Alliances
    CAN Rahul
    I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
    Rahul Sathe Principal Product Architect – Insurance
    Can Amita
    The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
    Dr. Amita Oppal Gill Service Line Sales Manager
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    Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
    Debashish Mishra SAP MM Developer

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