We’re Hiring: eSignature Customer Support Representative
Do you enjoy helping people, solving problems, and working in a supportive, international environment? We’re looking for an eSignature Customer Support Representative to join our team and play a key role in delivering great customer experience.
Job details
· Employment type: Full-time, 40 hours/week
· Work mode: Hybrid (1 day/week in office)
· Location: Budapest, Hungary, 9th District, Mill Park office building
· Working hours: Standard business hours (Monday–Friday, 08:00–18:00)
What we offer - Our benefits
- Competitive salary package
- Annual bonus system
- Cafeteria package
- Risk and accident insurance
- Language course reimbursement
- Free or discounted medical services at a private clinic
- All You can Move Sportpass
- Friendly, inclusive, and fast‑paced team culture
- Opportunity to work with modern, cloud‑based solutions and global customers
What you’ll do:
- Support customers via phone and email
- Resolve and escalate eSignature-related issues
- Proactively identify bugs and product improvements
- Meet SLAs and deliver outstanding customer experience
What we’re looking for:
- 1+ year experience in Technical or Customer Support
- Advanced understanding of SaaS model and API solutions
- Strong communication skills, fluent English + French
- Customer‑first mindset, problem‑solving attitude
- Salesforce experience is a plus
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About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
