About Cognizant:
Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 75 development and delivery centers worldwide and approximately 336,300 employees as of March 2025.Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com.
Job Summary:
We are currently seeking meticulous Process Executives and Senior Process Executives to contribute to our Generative AI initiatives. The successful candidates will be responsible for conducting rigorous Evaluations to verify the accuracy, completeness, and contextual relevance of AI-generated content pertaining to Business Points of Interest (POIs). This role is instrumental in maintaining the delivery of High-Quality Data Inputs for the project.
Key Responsibilities:
➢ Comprehensive Web Research: Conduct exhaustive research utilizing authorized resources and external digital platforms to validate business information, including hours of operation and geographical precision
➢ Data Annotation: Perform high-fidelity data annotation by adhering to rigorous protocols to ensure that automated system outputs maintain contextual relevance and factual integrity
➢ Compliance and Policy Implementation: Utilize advanced interpretative skills to analyze complex regulatory frameworks and promptly integrate procedural updates or technical nuances
➢ Performance Standards: Consistently achieve established daily productivity and accuracy benchmarks while ensuring uniform application of moderation policies
➢ Linguistic Mastery: Nuance detection with context to grammar and culture along with skills for documentation
➢ Cognitive and Analytical Prowess: Meticulous with attention to detail and the ability to identify patterns
Core Competencies & Skills:
➢ Research & Navigation: Exceptional ability to navigate websites to validate information; familiar with verifying digital data against physical location realities.
➢ Interpretation & Comprehension: Strong capability to comprehend summaries, understand user intent, and interpret complex data guidelines.
➢ Analytical Thinking & Decision Making: Ability to make sound decisions on ambiguous cases and categorize claims accurately.
➢ Flexibility: Ability to switch between different evaluation types and grasp process nuances quickly.
➢ Adaptive Learning: The operator should have the ability to work in a dynamic environment with rapid tool assimilation.
Operational Requirements:
➢ Work Environment: Must be comfortable working in a 24x5 environment and working from the office.
➢ Content Sensitivity: Must be comfortable handling explicit and extremely sensitive content if required.
Candidate Qualifications & Experience:
➢ Education: Bachelor's/Master's degree in English, Journalism,Mass communications
➢ Total Experience: 12–24 months of relevant experience in content moderation or data processing
➢ Desirable Maps Experience: Minimum 1 year of hands-on experience specifically in Maps processes (POI verification, business listings).
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.