QA Test Analyst – Healthcare (PBM)
About the role
As a QA Test Analyst – Pharmacy Benefit Management (PBM), you will make an impact by leading end-to-end testing strategies and execution for complex pharmacy benefit platforms, ensuring high-quality releases that support healthcare members and clients. You will be a valued member of the quality engineering team and work collaboratively with product owners, business analysts, and PBM operations stakeholders.
In this role, you will:
- Lead comprehensive test planning by defining scope, objectives, timelines, and entry/exit criteria to ensure successful delivery of high-quality releases
- Coordinate day-to-day test execution across hybrid agile teams, ensuring sprint and release goals are met without compromising quality
- Collaborate with product owners, business analysts, and PBM stakeholders to refine acceptance criteria, clarify business rules, and ensure adequate test coverage
- Monitor and report key quality metrics such as defect density, leakage, test coverage, and execution progress through transparent dashboards
- Drive continuous improvement by standardizing test practices, improving traceability, and identifying automation opportunities for regression scenarios
- Ensure compliance with healthcare regulations and organizational quality standards through proper documentation and audit-ready processes
- Design detailed test cases and prepare test data to validate complex PBM workflows including claims adjudication, formulary logic, and pricing scenarios
- Support distributed teams using effective collaboration tools and structured communication to manage risks, dependencies, and priorities
Work model
We believe flexibility is key to delivering our best work. Based on this role’s business requirements, this position is open to qualified applicants Irving - TX, with Remote work also available. Regardless of your working arrangement, we are committed to supporting a healthy work‑life balance through our wellbeing programs
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 6+ years of experience in software testing, with strong experience leading testing for enterprise healthcare or PBM platforms
- Hands-on experience in agile methodologies including sprint planning, daily scrums, backlog refinement, and retrospectives
- Advanced proficiency with HP ALM and Salesforce for test management, traceability, execution tracking, and defect lifecycle
- Strong experience with Jira for managing user stories, defects, and workflows in cross-functional teams
- Deep domain expertise in Pharmacy Benefit Management, including claims processing, formulary management, prior authorization, and benefit accumulators
- Experience in test case design and test data preparation for complex integrated systems
- Strong understanding of quality metrics, reporting, and release readiness evaluation
- Excellent communication skills to articulate test strategies, risks, and quality status to diverse stakeholders
These will help you stand out
- Experience validating end-to-end PBM business scenarios such as member onboarding, benefit changes, and claims reversals
- Familiarity with test automation strategies and reusable test data approaches for regression efficiency
- Knowledge of SQL testing and API testing
- Strong understanding of testing processes, execution techniques, and defect management frameworks
- Experience working with distributed teams in a hybrid environment with effective collaboration practices
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply—even if you don’t meet every requirement. Your unique skills and experiences may be exactly what we’re looking for.
Salary and Other Compensation
The annual salary for this position is between $53,477 to $92,500, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
