About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As an AI Adoption Architect/Consultant, you will make an impact by driving enterprise AI adoption and change enablement for client organizations. You will be a valued member of the consulting team and work collaboratively with managers, primary teams, and other stakeholders and clients.
In this role, you will:
- Lead use case identification and business case development for new AI technologies.
- Guide Microsoft 365 or Copilot programs with large enterprise customers, including facilitating Copilot AI usage readiness assessments and developing action plans.
- Design Copilot AI usage training curricula and develop training programs.
- Design and interpret AI use adoption analytics and KPIs.
- Implement feedback mechanisms and support systems to ensure successful AI adoption.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid role requiring 3 days in office in one of the listed Cognizant offices - Mexico City, Guadalajara, Monterrey, Queretaro. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- Proven experience in enterprise consulting, digital transformation, or business change enablement.
- Demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers.
- Expertise in adoption and change management frameworks (e.g., Prosci or equivalent).
- Strong understanding of AI, productivity transformation, organizational readiness, and skilling strategies.
- Excellent communication, facilitation, and stakeholder engagement skills.
- Experience leading use case identification and business case development for new AI technologies.
- Experience with internal communications, skilling, or change enablement programs in large organizations.
- Experience working with adoption and success teams to accelerate impact and remove blockers.
- Facilitate executive and practitioner discussions; keep decisions moving with visible timers, parking lot, and a decision log.
- Facilitation & objection handling: Convert “AI fear/quality/safety” into experiments with owners and dates; keep rooms outcome focused.
These will help you succeed
- Experience enabling champions communities at 1k+ scale.
- Deep enablement for finance, legal, or customer service personas.
- Experience with multi-geo/multilingual rollouts.
- Creation of learning assets and Power BI adoption views.
- Prosci Certified Change Practitioner or equivalent; Microsoft Certified: Azure AI Fundamentals (AI-900) preferred.
- Note: All personnel shall obtain the above-referenced certifications within six (6) months of onboarding and shall provide satisfactory evidence of completion to the designated business stakeholders.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
