Job Summary
Associate has to take care of hands and feet support for Dedicated project in terms of End User issues and Asset allocation / Inventory management.
Responsibilities
Attending / troubleshooting issues related with the assets – hardware / software
Installation and management of Laptop including Operating system & hardware support.
OS and Application installation and troubleshooting
Coordinate for user issues with concerned team until resolution.
Keeping and updating the asset inventory of the project assets
Allocation / recovery of Assets – Chrome book, Monitor, Keyboard, Mose, etc
Closing Service Requests on the Service Now
Nice to Have Skills:
Work experience on Windows 11 in End user issue handling
Troubleshooting basic network connectivity
Working knowledge of Wi-Fi connectivity
Software installation.
Chrome OS knowledge
Experience on Service Now
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
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