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Sr Developer AEP (Customer Journey)

00069490511

Serve as a Sr. developer specializing in customer journey analytics and experience orchestration within Adobe Experience Platform designing scalable hybrid solutions that elevate user experience services for global clients while ensuring data integrity actionable insights and measurable business value across customer touchpoints in a collaborative and flexible environment.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Role: Sr AEP Developer (Customer Journey)

Location: Remote. Candidate must be in the U.S

Experience: 12+ Years

Salary and Other Compensation:

The annual salary for this position is between $110,000/Year to $155,000/Year depending on the experience and other qualifications of the candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Responsibilities

  • Design end to end architectures on Adobe Experience Platform that unify customer data and power insight driven customer journey analytics across digital channels and touchpoints for enterprise clients in a hybrid work model.
  • Implement advanced configurations in Customer Journey Analytics to build meaningful cross channel views actionable dashboards and self-service insights that enable business teams to make timely and well-informed decisions.
  • Configure and optimize Adobe Journey Optimizer to orchestrate real time and batch customer journeys that deliver relevant and privacy aware experiences aligned with user experience services objectives.
  • Collaborate with user experience and product teams to translate customer behavior data and journey analytics into practical interaction patterns that improve usability satisfaction and overall customer value.
  • Define and enforce architectural standards integration patterns and data models within Adobe Experience Platform that ensure scalability performance and maintainability for complex enterprise ecosystems.
  • Guide engineering teams on ingesting transforming and activating data in Adobe Experience Platform while ensuring that tracking plans and schema designs support accurate journey analytics and experimentation.
  • Conduct technical assessments and discovery sessions with stakeholders to understand current marketing and experience technology stacks and then recommend migration or enhancement paths leveraging Adobe Experience Platform capabilities.
  • Partner with data governance and privacy stakeholders to implement consent aware data usage policies in Adobe Experience Platform that protect customer trust and comply with regional regulations.
  • Perform solution reviews and troubleshooting for Adobe Experience Platform and connected systems to proactively identify issues that could impact customer journeys and to recommend sustainable remediation approaches.
  • Document reference architectures data flow diagrams and platform usage guidelines that help delivery teams implement user experience services consistently across regions and business units.
  • Mentor implementation teams on best practices for tagging event design and identity strategy so that journey analytics and journey optimization initiatives generate reliable and repeatable insights.
  • Coordinate with business analysts to map key performance indicators for customer journeys and ensure that technical solutions in Adobe Experience Platform accurately capture the metrics required to measure impact.
  • Support pre sales and internal innovation initiatives by framing solution options on Adobe Experience Platform that demonstrate how improved journeys and experiences can drive growth and positive outcomes for society and communities.


Qualifications

  • Possess extensive hands on experience with Adobe Experience Platform including data modeling identity management segment creation and activation across marketing and experience channels.
  • Demonstrate strong expertise in Customer Journey Analytics configuration including dataset stitching attribution logic calculated metrics and visualization of complex user flows and funnels.
  • Apply advanced skills in Adobe Journey Optimizer to design decision rules triggers and orchestration logic that enable responsive journeys tailored to customer context and preferences.
  • Bring practical knowledge of user experience services including research driven design practices interaction patterns and usability considerations that are shaped by insights from journey analytics.
  • Utilize solid understanding of hybrid solution delivery models and modern cloud architectures to ensure that Adobe Experience Platform implementations integrate reliably with existing enterprise systems.
  • Exhibit strong communication and stakeholder management skills to explain complex architectural decisions in clear language and to align cross functional teams on solution direction.


Certifications Required

Adobe Certified Expert Adobe Experience Platform Architect or equivalent certification related to Adobe Experience Platform and journey analytics

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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