Cognizant CXCRM GCC Recruitment
Job Title: Salesforce OmniStudio Developer
Experience: 6-10 Years
Location: Bangalore
Job Summary
We are seeking an experienced Salesforce OmniStudio Developer to design, develop, and implement industry-specific solutions on the Salesforce platform. The ideal candidate should have strong expertise in OmniStudio, Lightning Web Components (LWC), Apex, and Salesforce Industries (Vlocity).
Key Responsibilities
- Design and develop solutions using OmniStudio Components such as OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
- Build scalable and reusable components to support business processes.
- Integrate Salesforce with internal and external applications using REST/SOAP APIs.
- Develop custom solutions using Apex, Lightning Web Components (LWC), and Salesforce Flows.
- Collaborate with architects, business analysts, and stakeholders to gather requirements and design solutions.
- Optimize OmniStudio components for performance and scalability.
- Troubleshoot, debug, and resolve production issues.
- Participate in code reviews and follow Salesforce development best practices.
- Support Agile development and deployment activities.
Required Skills
- 6+ years of Salesforce development experience.
- 2+ years of hands-on experience with Salesforce OmniStudio (Vlocity).
- Strong expertise in:
- OmniScripts
- FlexCards
- DataRaptors
- Integration Procedures
- Calculation Procedures
- Data Mappers
- Experience in Apex, Triggers, SOQL, SOSL, and LWC.
- Hands-on experience with REST/SOAP integrations.
- Understanding of Salesforce Security Model and Sharing Rules.
- Experience with Git, CI/CD pipelines, and deployment tools.
Preferred Skills
- Experience with Salesforce Industries (Vlocity).
- Knowledge of Agentforce and Experience Cloud.
- Experience in Banking, Financial Services, Telecom, or Insurance domains.
- Salesforce OmniStudio Developer Certification.
- Salesforce Platform Developer I/II Certification.
Education
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Nice to Have
- Experience in large-scale Salesforce transformation projects.
- Exposure to DevOps tools such as Copado, Gearset, or Jenkins.
- Strong communication and stakeholder management skills.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
