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AI Engineering Operations Lead

00069784381

"Please note, this role is not able to offer visa transfer or sponsorship now or in the future."

About the role

As an AI Engineering Operations Lead, you will make an impact by enabling software engineering teams to deliver high-quality solutions efficiently through operational excellence, AI-powered automation, and engineering governance. You will be a valued member of the Software Development Engineering organization and work collaboratively with Product Managers, Business Analysts, Architects, Technical Leads, Scrum Masters, Agile PMO teams, and business stakeholders.

In this role, you will:

  • Own engineering operational execution across software development teams to improve delivery predictability and engineering effectiveness.
  • Manage Azure DevOps backlogs, work items, traceability, documentation, and governance processes that support software delivery and SDLC compliance.
  • Partner with Product Managers, Business Analysts, Architects, and Technical Leads to ensure requirements, acceptance criteria, dependencies, and supporting artifacts are development-ready.
  • Design and implement AI-driven automation solutions that streamline engineering workflows, improve data quality, and reduce administrative effort.
  • Maintain engineering metrics, backlog health, delivery data, and operational controls that support governance, planning, and portfolio oversight.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring periodic attendance in a Cognizant or client office in New York or New Jersey.

Remote is also an option.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

  • 10+ years of experience in software delivery, engineering operations, application lifecycle management, technical program management, or related functions.
  • Deep hands-on experience with Azure DevOps, including Boards, Backlogs, Work Item Management, Queries, Dashboards, and workflow administration.
  • Strong understanding of Agile methodologies, SDLC processes, release management, and software engineering best practices.
  • Experience managing backlog governance, requirements readiness, dependency management, traceability, and engineering operational processes.
  • Proven experience implementing workflow automation solutions that improve engineering productivity and reduce manual effort.
  • Experience collaborating with Product Managers, Architects, Business Analysts, Developers, QA teams, and enterprise stakeholders.
  • Familiarity with AI-powered productivity tools, AI agents, and Generative AI platforms supporting engineering operations.
  • Strong analytical, organizational, communication, and stakeholder management skills.

These will help you stand out

  • Experience leveraging Microsoft Copilot, GitHub Copilot, ChatGPT, Claude, or similar AI platforms to improve engineering efficiency.
  • Experience with Power Automate, Copilot Studio, Logic Apps, or other workflow automation technologies.
  • Knowledge of Power BI and engineering operational reporting and analytics.
  • Experience with Jira, Confluence, SharePoint, and enterprise collaboration platforms.
  • Experience working within large-scale enterprise technology organizations with strong governance, compliance, and audit requirements.
  • Familiarity with SQL, reporting tools, and data analysis techniques for engineering insights and operational decision-making.
  • Experience driving AI-enabled engineering transformation initiatives and operational excellence programs.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed.

Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until August 3rd, 2026.

The annual salary for this position is between $110,500 - $130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
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The entrepreneurial mindset here is infectious. When you take initiative, you get support. What matters the most is showing up and trying.
Senthil Manoj Kumar Functional Architect
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My journey has run parallel to Cognizant’s. When I joined, we were a $1B company with 20,000 people. Today we’re at $20B with 350,000 people. And yet the same sense of belonging has grown stronger.
Vidhya Ganesh AVP of Delivery Excellence
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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