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Technology Specialist

00069838092


Job Summary

This hybrid Technology Specialist role focuses on designing implementing and optimizing accessibility solutions for life and annuities insurance platforms using NVDA JAWS remediation services and HTML. The specialist will collaborate with cross functional teams to ensure digital experiences meet accessibility standards and deliver inclusive customer journeys in a day shift environment without travel requirements.


Responsibilities

  • Drive implementation of accessibility features across life and annuities insurance platforms using NVDA JAWS and HTML to deliver inclusive digital experiences that meet enterprise accessibility goals.
  • Ensure comprehensive screen reader compatibility by analyzing user flows with NVDA and JAWS and recommending targeted enhancements that improve usability for customers with diverse abilities.
  • Execute detailed remediation services for existing web assets and policy servicing applications by identifying accessibility gaps and applying structured fixes that align with recognized accessibility practices.
  • Optimize HTML structures including headings landmarks forms and interactive elements to create robust semantic foundations that improve navigation and understanding for screen reader users.
  • Conduct end to end accessibility testing on new and existing insurance journeys such as quoting onboarding servicing and claims to validate compliance and enhance overall customer satisfaction.
  • Collaborate closely with product owners designers developers and testers in a hybrid work model to embed accessibility requirements into backlogs and technical specifications from early design stages.
  • Provide clear documentation of accessibility findings remediation steps and best practice guidelines to support consistent adoption across multiple product teams and technology stacks.
  • Advise teams on integrating accessibility checks into continuous integration workflows by defining repeatable test scenarios for NVDA JAWS and HTML validation tools.
  • Monitor accessibility incident reports and customer feedback to identify recurring issues and drive data informed improvements that enhance trust and brand reputation in the insurance market.
  • Support knowledge sharing by explaining accessibility concepts to peers and stakeholders and by showcasing how inclusive design practices strengthen business outcomes and social impact.
  • Align daily tasks and deliverables with regulatory and industry accessibility expectations for life and annuities insurance ensuring that customer communications policy documents and portals remain usable for all.
  • Coordinate with operations and support teams in day shift schedules to troubleshoot accessibility issues reported by internal users and customers and to provide timely resolution paths.
  • Contribute to continuous improvement of accessibility frameworks by suggesting refinements to coding standards design patterns and testing guidelines that reinforce long term inclusivity.


Qualifications

  • Demonstrate strong practical proficiency in NVDA and JAWS including configuration troubleshooting and interpretation of screen reader behaviors across different insurance workflows.
  • Show advanced hands on experience in accessibility remediation services for complex web applications and documents within life and annuities insurance environments.
  • Apply solid HTML skills with an emphasis on semantic markup forms tables and dynamic content handling to ensure compatibility with screen readers and other assistive technologies.
  • Bring deep domain understanding of life and annuities insurance products processes and terminology enabling accurate mapping of accessibility needs to business journeys.
  • Utilize effective communication and collaboration capabilities to work with cross functional stakeholders in a hybrid setup while articulating accessibility requirements in clear actionable language.
  • Leverage analytical and problem solving skills to interpret accessibility test results prioritize remediation tasks and balance usability improvements with delivery timelines.
  • Exhibit professional experience in hybrid work models and day shift operations with the ability to manage time independently and coordinate seamlessly with distributed teams.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
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The entrepreneurial mindset here is infectious. When you take initiative, you get support. What matters the most is showing up and trying.
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My journey has run parallel to Cognizant’s. When I joined, we were a $1B company with 20,000 people. Today we’re at $20B with 350,000 people. And yet the same sense of belonging has grown stronger.
Vidhya Ganesh AVP of Delivery Excellence
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
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