PMO Support Specialist, Blue Ash, Ohio, United States

About Cognizant Corporate

Cognizant Corporate is a global community united by a shared purpose: to make a meaningful impact. We are committed to excellence and driven by outcomes that matter. Collaboration is at the heart of how we work, and our forward-thinking mindset fuels continuous learning, innovation, and growth.

At Cognizant, careers transcend titles. We empower our people to think strategically, inspire others, and lead with purpose, always guided by our core values.

About the Role

As a PMO Support Specialist, you will drive impactful contributions and focus on outcomes. You will be a key member of the Project Management Office, collaborating with Project Managers, finance teams, revenue teams, and customer stakeholders to support project setup, contract management, budgeting, invoicing, and operational excellence. You will have the autonomy to improve processes, drive consistency across project administration activities, and help ensure contractual and financial compliance throughout the project lifecycle.

In this role, you will:

Support project setup, maintenance, and administration activities in accordance with contractual requirements and organizational standards.
Review customer contracts, complete contract classifications, and maintain accurate contract documentation.
Document and maintain customer requirements related to project management, budgeting, invoicing, revenue, and system access.
Partner with Project Managers to support project changes, contract updates, customer requirements, and operational efficiencies.
Contribute to continuous improvement initiatives, knowledge sharing, and process enhancement activities across the PMO function.

What You Must Have to Be Considered

Experience reviewing customer contracts and understanding project budgeting principles.
Experience working with CRM and/or ERP systems, with Oracle experience preferred.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Ability to satisfy applicable citizenship requirements for U.S.-based positions.
Strong verbal and written communication skills.
Strong analytical and problem-solving abilities.
Excellent organizational, prioritization, and time-management skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Ability to work effectively under pressure.

These Will Help You Succeed

Experience supporting project management, financial administration, or PMO functions.
Knowledge of revenue recognition principles and project financial controls.
Experience supporting audits and compliance-related activities.
Familiarity with project setup, change management, and contract lifecycle management processes.
Ability to identify opportunities for process improvement and operational efficiency.

Work Model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until October 24, 2026.

The annual salary for this position is between $60,000 - $65,000, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Key Responsibilities

Customer Requirements Management

Document and maintain customer contacts, shipping locations, and invoice delivery requirements.
Maintain customer billing rates and invoicing requirements, including charge numbers and related project controls.
Document customer systems and associated system access requirements.
Coordinate project updates resulting from customer-driven changes, including organizational changes and business transitions.

Contract Administration

Review customer contracts and complete contract classification activities.
Monitor opportunity progression and support Project Managers with opportunity closure activities.
Participate in contract classification training and ensure accurate contract documentation.
Provide contract documentation to revenue and project management stakeholders.
Respond to inquiries regarding contract status and documentation.
Support contract research activities to facilitate revenue recognition requirements.
Coordinate with internal teams to prepare for periods of high project setup volume.

Project Setup and Maintenance

Complete initial project setups and subsequent project changes in accordance with contractual requirements.
Monitor project setup reporting and ensure project and contract records remain accurate.
Support project updates resulting from audits, customer changes, tax requirements, and business needs.
Assist with the setup and maintenance of fixed-fee projects, including milestones and revenue alignment.

Quoting and Financial Support

Support the quoting process by ensuring consistency between contractual language, project structures, and invoicing requirements.
Review project revenue structures and identify opportunities for alignment with project objectives where applicable.
Help ensure required approvals are obtained in accordance with organizational policies and procedures.

Project Reviews and Reporting

Participate in recurring reviews with Project Managers.
Review upcoming change orders and project activity.
Analyze project time reporting and support project financial reviews.
Assist with customer approval requirements related to timesheets and invoicing, where applicable.
Support internal and external audits by providing accurate project information and documentation.

Continuous Improvement

Document and improve internal processes, tools, templates, and procedures.
Provide feedback and recommendations to leadership regarding process improvements.
Support capability development initiatives and knowledge-sharing activities across the team.
Contribute to continuous improvement efforts that enhance operational effectiveness and customer satisfaction.

Health and Safety

Adhere to all applicable health and safety requirements.
Report hazards, risks, and safety concerns promptly and in accordance with company procedures.

About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.