Job Location : Nottingham /London
Role Overview
We are looking for a Manager to join Cognizant's Intelligent Process Automation (IPA) practice — a consulting-led, client-facing role where you will deliver impactful process transformation and automation programmes for leading organisations. This is a "Consulting & Delivery" role where you will diagnose bottlenecks in Retail Corporate Functions (Finance, HR, Supply Chain) and lead the process transformation and implementation of Intelligent Automation and ERP-driven transformations. You will be the primary point of contact for client stakeholders, translating business "pain points" into functional and technical requirements and overseeing the Project Management Office (PMO) for large-scale technology deployments through Agile delivery.
Key Responsibilities
Lead diagnostic assessments of "As-Is" processes in O2C, P2P, R2R, and FP&A. Identify automation/transformation opportunities that drive working capital improvements or cost reduction.
Conduct diagnostic assessments and process analyses to identify automation opportunities and quantify their business impact.
Act as the lead translator. You must understand the "why" of a business process (e.g., month-end close) and the "how" of the technology (Automation) to ensure the solution delivered by the technical team meets the business intent.
Build and maintain strong client relationships at the working level, acting as a reliable, knowledgeable point of contact throughout each engagement.
Target Operating Model (TOM) Design: Assist clients in defining how their teams, processes, and technology should interact post-transformation.
Prepare high-quality deliverables including process maps, business cases, project plans, status reports, and executive presentations.
Drive the end-to-end Agile lifecycle for automation projects, leading core ceremonies (Sprint Planning, Daily Stand-ups, Retrospectives) and maintaining a high-velocity delivery cadence while ensuring high-quality output.
Support the development of proposals and statements of work in response to client opportunities.
Contribute to internal practice initiatives — including methodology development, talent development activities, and knowledge management.
Engage in continuous learning across automation tooling, analytics platforms, and industry trends relevant to client sectors.
Key Skills & Experience
Essential
- 9–13 years of experience in consulting, business operations, or process improvement, with relevant exposure to automation or transformation programmes.
- Deep Functional Expertise: Proven track record in transforming Finance & Accounting (O2C, P2P, R2R, FP&A) and Retail Operations.
- Strategic Transformation: Experience in Target Operating Model (TOM) design and large-scale Operations Transformation.
- PMO Excellence: Experience running a PMO for large technology or ERP implementations (e.g., SAP, Oracle, Workday).
- Ability to quickly learn the nuances of a client’s bespoke business processes (e.g., Retail CRM or Supply Chain) and apply transformation principles.
- Agile Proficiency: Hands-on experience with Scrum/Agile delivery frameworks.
Desirable
- Experience in retail industry transformation, retail operations, or consumer sector consulting is a strong differentiator.
- Familiarity with automation platforms such as UiPath, Automation Anywhere, or Microsoft Power Automate.
- Scrum certification (CSM or equivalent) or formal agile training.
- Experience working in a consulting practice, managed services environment, or professional services firm.
- Knowledge of ERP systems and financial process workflows (e.g. Oracle, SAP, Workday).
Qualifications
- Bachelor's degree required — BSc or BA in a relevant discipline.
- Master's degree in Management, Science, or a related field is advantageous.
- Relevant certifications in automation, agile, or process improvement (e.g. Lean Six Sigma, CSM) are a plus.
La comunidad de Cognizant:
Somos un equipo de alto calibre que se aprecia y se apoya mutuamente. Nuestra gente defiende un lugar de trabajo enérgico, colaborativo e inclusivo donde todos puedan prosperar.
- Cognizant es una comunidad global con más de 300.000 asociados en todo el mundo.
- No solo soñamos con una mejor manera, sino que la hacemos realidad.
- Cuidamos a nuestra gente, clientes, empresas, comunidades y el clima haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes construir la trayectoria profesional adecuada para ti.
Sobre nosotros:
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
Disclaimer:
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Aunque nuestro sistema permite la postulación en todos los idiomas, el (los) idioma(s) y el (los) nivel(es) de competencia requeridos para el trabajo varían. Sin embargo, se requiere un nivel básico de inglés para fines de comunicación en toda la empresa.