Senior ServiceNow Developer
Location: Remote initially, then in Atlanta, GA
Employment Type: Full-Time
Job ID: 00069591121
About the role:
As a Senior ServiceNow Developer, you will make an impact by designing, developing, and optimizing enterprise ServiceNow solutions that improve operational efficiency and service delivery. You will be a valued member of the ServiceNow team and work closely with business stakeholders, platform owners, and technology teams to deliver scalable, secure, and innovative solutions across the ServiceNow platform.
In this role, you will:
- Design, develop, and maintain ServiceNow solutions across ITSM, Service Catalog, CMDB, and workflow automation.
- Build and enhance platform functionality using Flow Designer, Service Portal, JavaScript, and ServiceNow development best practices.
- Develop and support integrations using REST APIs, SOAP services, IntegrationHub, and MID Server.
- Partner with business and IT teams to translate requirements into technical solutions that improve service delivery and operational efficiency.
- Support platform governance, upgrades, performance optimization, and production issue resolution.
- Lead technical initiatives, mentor junior team members, and contribute to ServiceNow roadmaps and continuous improvement efforts.
Work model:
We strive to provide flexibility wherever possible. Based on this role's business requirements, this position is located in Atlanta, Georgia. The role may be performed remotely during the initial onboarding period; however, candidates should be prepared to transition to an onsite work arrangement in Atlanta as project and business needs evolve.
The working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements. We will always be clear about role expectations.
What you need to have to be considered:
- 7+ years of ServiceNow administration and development experience.
- Strong expertise in ITSM, CMDB, Service Catalog, Flow Designer, Discovery, and IntegrationHub.
- Hands-on experience developing solutions using JavaScript, REST APIs, and SOAP integrations.
- Experience supporting enterprise-scale ServiceNow implementations and enhancements.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience working in Agile delivery environments.
- Bachelor's degree or equivalent combination of education and experience.
These will help you stand out:
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow CIS certifications (ITSM, ITOM, CMDB, HRSD, CSM, or SPM).
- Experience with ITOM, Discovery, Performance Analytics, and Asset Management.
- Experience integrating ServiceNow with Microsoft 365, Azure, Entra ID, HR systems, or ERP platforms.
- Knowledge of ITIL best practices.
Salary and Other Compensation:
Applicants will be accepted till 9/03/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $110,000 - $125,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
