We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Solution Architect
Job Summary
The Field Services Audio Visual Technician provides onsite technical support for conference room technologies collaboration platforms audio visual systems end user devices and workplace technology infrastructure. The role includes installation configuration troubleshooting maintenance and operational support of audio visual equipment. The technician ensures reliable technology performance excellent customer service and minimal disruption to business operations
Responsibilities
· Drive end to end architecture for ServiceNow based solutions that align platform capabilities with strategic business objectives and long term technology roadmaps
· Design scalable secure and resilient cloud architectures on the Now Platform that support complex workflows integrations and enterprise service management needs
· Coordinate with cross functional teams to translate business requirements into detailed ServiceNow solution designs and implementation blueprints
· Guide the definition of reusable ServiceNow architecture patterns and reference implementations that can be applied across multiple business domains and regions
· Review solution proposals and technical designs to ensure compliance with enterprise architecture standards security guidelines and regulatory constraints
· Collaborate with product owners and process owners to prioritize platform capabilities and ensure that solution designs maximize value and user adoptionSupport employee onboarding through workstation setup device configuration and user readiness checks.
· Provide onsite support for local infrastructure network equipment and workplace technology devices.
· Assist users with software issues operating system problems Microsoft Office applications and peripheral configurations.
· Maintain accurate records of incidents service requests equipment changes and completed activities.
· Follow service procedures security requirements safety standards and agreed response timelines.
· Optimize existing ServiceNow implementations by assessing technical debt performance bottlenecks and configuration issues and defining remediation strategies
· Drive integration strategies between ServiceNow and external systems using APIs integration tools and data pipelines to ensure consistent and reliable data exchange
· Provide architectural governance by participating in design reviews change advisory processes and architecture boards ensuring alignment with cloud and platform principles
· Mentor engineering and configuration teams on ServiceNow architecture best practices including configuration management scripting data models and workflow design
· Develop comprehensive documentation including architecture diagrams data flows integration specifications and operational guidelines to support ongoing platform operations
· Engage with stakeholders to communicate architectural decisions explain tradeoffs and demonstrate how ServiceNow solutions contribute to organizational goals and customer impact
· Align ServiceNow solution design with sustainability accessibility and inclusive design principles so that technology outcomes support broader societal and organizational values
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
Igualdad de Empleo y Política de Acción Afirmativa:
Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.
At Cognizant we believe than our culture make us stronger!
Join us now!
#BeCognizant #IntuitionEngineered
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
