ServiceNow Solution Architect – Digital Experience
Location: Remote
Employment Type: Full-Time
Job ID: 00069775891
ServiceNow Solution Architect – Digital Experience
About the Role
As a ServiceNow Solution Architect – Digital Experience, you will make an impact by designing and delivering scalable, user-centric ServiceNow portal solutions that enhance employee and customer experiences. You will be a valued member of the ServiceNow Center of Excellence and work collaboratively with business stakeholders, UI/UX teams, developers, and project leaders to deliver innovative digital solutions on the ServiceNow platform.
In this role, you will:
- Lead technical discovery workshops, solution design sessions, and architecture reviews for ServiceNow portal and digital experience solutions.
- Translate business requirements, user stories, and design concepts into scalable, high-quality ServiceNow solutions.
- Define platform architecture, integration strategies, governance standards, and implementation best practices.
- Provide hands-on technical leadership in ServiceNow development, scripting, APIs, web services, and application development.
- Own technical decision-making, risk assessment, and solution architecture throughout the project lifecycle.
- Conduct peer reviews and mentor developers to ensure technical excellence and consistency across engagements.
- Support presales activities, solution estimation, and technical proposals.
- Collaborate with cross-functional teams to deliver secure, scalable, and future-ready ServiceNow solutions.
Work Model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What You Need to Have to Be Considered
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
- ServiceNow Certified System Administrator (CSA) certification.
- ServiceNow Certified Application Developer (CAD) certification.
- Experience designing and implementing ServiceNow Portal, Employee Center, or Digital Experience solutions.
- Strong expertise in JavaScript, ServiceNow scripting, APIs, web services, and application development.
- Experience defining platform architecture, integrations, and technical governance standards.
- Strong understanding of ServiceNow platform capabilities and scalable solution design.
- Excellent communication, consulting, and stakeholder management skills.
These Will Help You Stand Out
- ServiceNow Certified Implementation Specialist (CIS) certifications, including HRSD.
- Experience with front-end frameworks, full-stack development, and responsive web applications.
- Experience leading enterprise ServiceNow transformation or modernization initiatives.
- Knowledge of mobile application design and user experience best practices.
- Experience supporting presales engagements, solution estimation, and technical proposals.
- Proven ability to mentor technical teams and establish development standards.
Salary and Other Compensation:
Applicants will be accepted till 8/14/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $110,000 - $128,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
