Senior Infrastructure Engineer

Infrastructure Engineer

About the role

As an Infrastructure Engineer, you will make an impact by designing, supporting and continuously improving the critical infrastructure services that underpin Belcan’s global operations.

You will be a valued member of Belcan’s Global IT organisation, working collaboratively with technical teams, business stakeholders and external delivery partners. You will help ensure that infrastructure across global data centres and local sites remains resilient, scalable, secure, appropriately licensed and continuously available.

In this role, you will:

• Design, support and maintain highly available server and virtualisation environments across Belcan’s global data centres and local sites.
• Take ownership of infrastructure installation, upgrades, patching and maintenance activities, ensuring reliable system operation and agreed service levels.
• Lead or contribute to major infrastructure projects, including technology refreshes, site migrations, rationalisation and consolidation initiatives.
• Act as a technical escalation point, performing root-cause analysis and providing guidance across server, infrastructure and networking technologies.
• Support Belcan’s IT strategy by modernising its technology architecture, strengthening scalability, security, business continuity and operational resilience.
• Create and maintain accurate technical documentation, including rack and network diagrams, system records and infrastructure inventories.
• Manage relationships with third-party suppliers and delivery partners, holding them accountable for agreed outcomes and timescales.
• Work closely with business and technical stakeholders to design, support and improve products and infrastructure services across the organisation.
• Monitor relevant technology developments, assess their suitability for the business and present recommendations to senior leadership.
• Travel to Belcan sites when required to provide proactive and reactive infrastructure support.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position.

Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What you need to have to be considered

• At least five years of experience managing infrastructure within a large-scale enterprise, either in-house or within an outsourced services environment.
• Strong experience designing and supporting server infrastructure, including Nutanix and Microsoft Hyper-V.
• Practical experience configuring, supporting and maintaining Rocky Linux and Windows Server environments.
• Strong working knowledge of Active Directory and Group Policy.
• Experience using Ansible for configuration management and orchestration.
• Python scripting capability.
• Experience supporting BIND DNS and ISC Kea DHCP.
• The ability to manage competing priorities and resolve complex technical issues within a fast-paced and changing environment.
• Strong stakeholder communication, interpersonal and influencing skills.
• Eligibility to meet the requirements for UK Security Clearance.

These will help you stand out

• Experience supporting enterprise backup solutions, particularly Dell PowerProtect Data Manager.
• ITIL Foundation-level knowledge, certification or equivalent practical experience.
• Experience leading significant infrastructure refresh, migration or consolidation programmes.
• A strong understanding of infrastructure resilience, scalability, business continuity and security.
• Experience managing technology suppliers and ensuring delivery against service levels and key milestones.

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role