About the role
As an Automation Tester with Hammer/Cyara and Conversational AI Testing experience, you will make an impact by designing, executing, and enhancing automated testing solutions that ensure high‑quality digital experiences—specifically across conversational AI, voice interactions, and telephony platforms. You will be a valued member of the QA Engineering team and collaborate closely with developers, product owners, business analysts, and automation architects to enable fast, reliable, and scalable product delivery.
In this role, you will:
• Develop, maintain, and optimize test automation frameworks using tools such as Hammer On Demand, Cyara, and Selenium.
• Conduct automation and functional testing for conversational AI experiences, including chatbots and voice assistants.
• Execute functional, regression, integration, performance, backend API, and database testing.
• Participate in Agile ceremonies and collaborate with cross‑functional teams to ensure high‑quality software releases.
• Integrate automated tests into CI/CD pipelines, ensuring continuous quality validation.
Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Hartford, CT or Boston, MA.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
• 3+ years of experience in QA automation and software testing.
• Strong understanding of programming fundamentals (Java OOPs, Data Structures), with experience working in Java, JavaScript, or Python.
• Hands‑on experience building and scaling automated test frameworks.
• Experience testing conversational AI solutions (chatbots or voice-based virtual assistants).
• Proficiency with Hammer On Demand, Cyara, and Selenium.
• Experience working with agentic or AI‑powered IDEs (e.g., Windsurf, Cursor).
• Strong understanding of SDLC, Agile methodologies, and QA best practices.
• Experience using version control and CI/CD tools (e.g., Git).
• Knowledge of BDD (Cucumber, SpecFlow) and TDD methodologies.
• Experience with backend API automation and database testing.
• Exposure to GenAI or AI‑driven test automation tools.
• Strong analytical, problem‑solving, communication, and collaboration skills.
This will help you stand out
• Healthcare industry experience, including familiarity with HIPAA compliance.
• Understanding of AI model evaluation metrics (accuracy, precision, recall, F1‑score).
• Experience with API testing (REST, SOAP).
• Familiarity with cloud platforms such as AWS, GCP, or IBM Cloud.
• work in the United States without company sponsorship *Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation:
Applications will be accepted until April 30th, 2026
The annual salary for this position is between $71,100 to 112,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
A comunidade Cognizant:
Somos uma equipe de alto calibre que aprecia e apoia uns aos outros. Nosso pessoal defende um local de trabalho enérgico, colaborativo e inclusivo, onde todos possam prosperar.
- A Cognizant é uma comunidade global com mais de 300,000 funcionários em todo o mundo.
- Não sonhamos apenas com um caminho melhor – nós fazemos acontecer.
- Cuidamos de nossas pessoas, clientes, empresa, comunidades e clima fazendo o que é certo.
- Promovemos um ambiente inovador onde você pode construir o plano de carreira certo para você.
Quem somos:
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram retornos concretos e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em www.cognizant.com ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
Disclaimer:
As informações de compensação são precisas a partir da data desta publicação. A Cognizant se reserva o direito de modificar essas informações a qualquer momento, sujeito à lei aplicável.
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.