Job Title: Mainframe z/OS specialist
Job Location: Remote- Remote, USA
** Please note, this role is not able to offer visa transfer or sponsorship now or in the future**
Cognizant is seeking a Mainframe z/OS specialist for a full-time remote opportunity. Qualified candidates must be in located in the US. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring employer sponsorship, now or at any time in the future.
The Mainframe z/OS Support professional is responsible for providing operational, administrative, and production support for IBM z/OS mainframe systems. The role ensures system stability, availability, performance, and compliance while supporting business‑critical batch and online workloads in an enterprise environment.
Salary and Other Compensation:
The annual salary for this position is between $99,000 to $113,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
In this role, you will
- Provide L2/L3 operational and administrative support for IBM z/OS systems, ensuring high availability and performance of business-critical mainframe environments.
- Monitor system health, respond to alerts, and manage production incidents, abends, and outages through to resolution, including participation in major incident bridges and post-incident reviews.
- Perform root cause analysis (RCA) on z/OS system issues and implement corrective and preventive actions to reduce recurrence and minimize business impact.
- Administer and support core z/OS components including JES2/JES3, TSO/ISPF, and related subsystems to maintain a stable and compliant operating environment.
- Monitor batch job processing pipelines, analyze JCL errors, resolve execution failures, and coordinate with application teams to manage job and system dependencies.
- Support workload scheduling tools such as CA-7, Control-M, or OPC/TWS to ensure timely and accurate execution of enterprise batch workloads.
- Conduct SMF/RMF analysis to identify performance bottlenecks, capacity constraints, and system trends, providing actionable insights and recommendations.
- Ensure systems comply with security, audit, and regulatory requirements, supporting compliance reviews and maintaining accurate operational documentation.
- Maintain SLA compliance across all supported services and produce clear, timely documentation of incidents, changes, and resolutions in line with ITSM standards.
- Provide on-call and after-hours production support as required, ensuring prompt response to critical system events outside of standard business hours.
What you’ll need to succeed (required skills)
- 10+ years of hands-on experience with IBM z/OS in an L2/L3 support capacity.
- Strong working knowledge of TSO/ISPF, SDSF, JCL, JES2/JES3, batch processing, and SMF/RMF analysis.
- Experience with workload scheduling tools (CA-7, Control-M, or OPC/TWS) in an enterprise batch environment.
- Strong analytical, troubleshooting, and communication skills with the ability to coordinate effectively across application and infrastructure teams.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Please note, this role is not able to offer visa transfer or sponsorship now or in the future
Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a remote position in USA.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.”
A comunidade Cognizant:
Somos uma equipe de alto calibre que aprecia e apoia uns aos outros. Nosso pessoal defende um local de trabalho enérgico, colaborativo e inclusivo, onde todos possam prosperar.
- A Cognizant é uma comunidade global com mais de 300,000 funcionários em todo o mundo.
- Não sonhamos apenas com um caminho melhor – nós fazemos acontecer.
- Cuidamos de nossas pessoas, clientes, empresa, comunidades e clima fazendo o que é certo.
- Promovemos um ambiente inovador onde você pode construir o plano de carreira certo para você.
Quem somos:
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram retornos concretos e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em www.cognizant.com ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Disclaimer:
As informações de compensação são precisas a partir da data desta publicação. A Cognizant se reserva o direito de modificar essas informações a qualquer momento, sujeito à lei aplicável.
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.