At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a Client’s facility in Chicago, IL.
As a Patient Advocate you will make an impact by helping patients navigate the healthcare system. The Patient Advocate coordinates directly with patients in a hospital setting to provide support and communicate with agencies, hospital staff, and others to advocate on behalf of self-pay patients and other underinsured patients, verify eligibility for Medicaid or other federal programs.
Location: Chicago, IL
Shift: Monday to Friday, 8:00am to 4:30pm Onsite. Occasional OT will be required at least 1-2 times a month.
In this role, you will:
Assist patients and others to complete forms, applications, and other paperwork.
Collect and review patient information to determine patient’s eligibility.
Prepare documents, review for accuracy and completeness.
Provide technical assistance on agency issues, services, and programs.
Maintain and/or create files or record keeping systems. Sort, label files, and retrieve documents or other materials.
Interact with patients at the site to provide real-time service support and address patient concerns.
Develop and retain professional relationships with hospital staff.
Handle caseload, retrieve, sustain, and communicate all designated reports.
Maintain confidentiality and adhere to EMTALA and HIPAA guidelines.
Other duties as assigned.
What you need to have to be considered:
High School or GED required; associate degree or equivalent from 2-year college a plus.
Comfortable working in a fast-paced diverse environment
Ability to work both independently and collaboratively within a team environment.
Excellent communication skills to interact with patients and hospital staff.
Ability to travel locally to other work sites.
Proficient in Microsoft Office (Word, Excel pivot tables, Project, and PowerPoint)
Preferred:
1+ year of work experience in health care, medical insurance, hospital, or clinic
Familiarity with medical terminology and healthcare processes.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Salary and Other Compensation:
The hourly rate for this position is between $19.00 – $22.00 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Cog2026
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
