Functional Client Partner - Life Science, Basel, Basel-Stadt, Switzerland / Zurich, NETCENTRIC AG, Zurich, Switzerland

Leading at Cognizant

This is a Leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level:

Drive our business strategy and inspire teams around our future.
Live the leadership behaviors, leading themselves, others and the business.
Uphold our values, role modeling them in every action and decision.
Nurture our people and culture, creating a workplace where all can thrive.

This includes leading with strategic ability, architecting client value, driving AI-led innovation, executing with discipline, building a collaborative ecosystem, and amplifying human potential.
At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster an inclusive culture.

About the role

As a Functional Client Partner – Life Sciences, you will make an impact by driving profitable growth and owning senior client relationships across our Life Sciences accounts in Switzerland, expanding our global portfolio of Consulting, Technology and Outsourcing services for large pharmaceutical clients. You will be a valued member of the Life Sciences Sales Leadership team and work collaboratively with our SBU Head, senior management, delivery, operations and finance teams, and clients.

In this role, you will

Own the end-to-end Account & Portfolio relationship, including overall portfolio P&L, backlog growth, and the health and prospects of your assigned accounts, driving profitable growth by identifying and leading the closure of new, renewal, and expansion opportunities in the Life Sciences market.
Develop client engagement strategies, formulate and implement account business plans, and lead accountability against measurable revenue and profit growth within set timelines.
Build and nurture trusted relationships with client decision makers and influencers up to the CxO level, serving as the day-to-day point of contact and ensuring execution and customer satisfaction across all revenue portfolios.
Collaborate across service lines, innovation teams and business teams, and forge and leverage alliance partnerships to grow your portfolio and increase Cognizant's visibility in the account.
Shape the thought leadership and innovation agenda for the portfolio, tracking Life Sciences industry trends and bringing forward proactive ideas and solutions drawn from Cognizant business cases, our Industry Solution Group and Consulting expertise.
Consistently demonstrate the Cognizant Way to Lead through strategic agility, client value creation, AI-led innovation, disciplined execution, collaborative ecosystem building and amplifying human potential through a culture of growth, inclusion and effective human-AI collaboration.

Work model

At Cognizant, we strive to provide flexibility wherever possible. This is a hybrid position requiring regular visits of clients based in Basel & Zurich. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

15+ years of experience in a client-facing role from IT professional services or offshore outsourcing, with 8+ years dedicated to the Life Sciences market and a current network in Switzerland
Proven experience managing client P&L of 50 / 100 + m€, including reporting and metric assessment for the account.
Excellent ability to influence and communicate with business stakeholders up to the C-Suite, and to interface at all levels of an organization.
A proactive, hunter mindset that connects with the ecosystem of vendors, service providers and software companies to create global, multi-tower solutions and act as a game changer.
Excellent oral and written communication skills in English.
Demonstrated ability to lead with strategic vision, client-centric thinking, innovation, disciplined execution, collaboration and a commitment to developing people in line with the Cognizant Way to Lead.
Proven track record of building trust, demonstrating ownership, exercising sound judgment and fostering an inclusive culture that supports growth and associate success.

These will help you succeed

An MS or MBA degree.
A proven track record of contributing to new business development and leading multiple tasks in a dynamic environment.
Strong attention to detail with the ability to manage all facets of complex assignments.
Demonstrable problem-solving abilities, identifying strategic solutions to business problems with enterprise-wide implications.
Experience thriving in complex, fast-evolving environments by translating strategy into action, fostering cross-functional collaboration and championing continuous learning and curiosity.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.