Manager (Business Analyst -Airline MRO), Atlanta, Georgia, United States

About Cognizant Consulting

Cognizant Consulting is more than Cognizant's consulting practice. We are a global community of experts dedicated to helping clients reimagine their business through deep industry expertise and technology-enabled transformation. We partner with some of the world's leading organizations to solve complex business challenges and create measurable value.

About the Role

As a Business Analyst / Functional SME - Airline MRO, you will make an impact by helping airline clients optimize maintenance operations, modernize MRO platforms, and deliver large-scale transformation initiatives across their technical operations organizations. You will serve as a trusted advisor, collaborating with business stakeholders, delivery teams, and technology partners to define future-state business processes and drive successful MRO implementations and migration programs.

You will be a valued member of the Cognizant Consulting team, working closely with airline clients, product specialists, architects, and implementation teams to deliver business and operational excellence.

In This Role, You Will

Lead requirements gathering, stakeholder interviews, and business workshops across airline maintenance and engineering functions.
Analyze and document current-state (AS-IS) and future-state (TO-BE) business processes to support MRO transformation initiatives.
Define detailed functional requirements, user stories, process flows, and business rules that align with client objectives.
Partner with business and technology teams to support solution design, system configuration, testing, deployment, and user adoption activities.
Support User Acceptance Testing (UAT), defect triage, change management, and process optimization efforts throughout the program lifecycle.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position requires periodic travel and a minimum of three days per week in a Cognizant or client office in Atlanta, GA. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on project assignments, client requirements, and business needs.

What You Must Have To Be Considered

10+ years of experience as a Business Analyst, Functional Consultant, or Domain SME supporting airline maintenance and engineering operations.
Deep domain expertise across airline MRO functions, including Maintenance Planning, Line Maintenance, Base Maintenance, Engineering, Reliability, Warranty, Technical Records, Materials Management, and Supply Chain.
Experience supporting MRO platform implementations, upgrades, migrations, or transformation programs.
Strong proficiency in requirements management, process modeling, functional design documentation, workshop facilitation, and UAT execution.
Prior airline TechOps experience with the ability to effectively bridge business and IT stakeholders.

These Will Help You Succeed

Hands-on experience with leading MRO platforms such as TRAX, SCEPTRE, AMOS, RAMCO, SAP MRO, or SAP EAM.
Experience supporting large-scale MRO modernization, digital transformation, or platform migration programs.
TRAX migration experience.
Knowledge of aviation regulatory requirements and maintenance compliance processes.
Exceptional communication, stakeholder management, presentation, and documentation skills.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Compensation

The annual salary for this position is anticipated to be between $110,000 and $130,000, depending on experience, skills, qualifications, and location. This position is also eligible for Cognizant's discretionary annual incentive program based on performance and subject to the terms of Cognizant's applicable plans.

Benefits

Medical, dental, vision, and life insurance
401(k) plan and company contributions
Employee stock purchase plan
Employee assistance program
Paid holidays and PTO
Paid parental leave and fertility assistance
Learning and development programs, certifications, and career advancement opportunities

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.