Service Line Specialist (SLS - SEG), Toronto, ON-199 Bay Street, Ontario, Canada

Service Line Specialist (SLS - SEG)

Level: Associate Director

Location: Toronto, CANADA

Travel: As Required

Employment Type: Full-Time

About the role:

The Service Line Specialist (SLS) is a strategic business development and client advisory role focused on driving growth across Cognizant's Software Engineering Group (SEG) portfolio, including Agentic SDLC, Context Engineering, AI-enabled modernization, AI Assurance, and Resilient IT Operations. The SLS will act as a trusted advisor to senior technology and business leaders, bringing market insights, industry trends, and thought leadership to help clients realize business value from AI adoption. Working closely with Client Partners, Account Executives, Solutions, and Delivery leadership, the SLS identifies and shapes strategic opportunities, develops differentiated value propositions, and drives consulting-led sales pursuits. The role requires building strong relationships with C-suite executives, CIOs, CTOs, Chief Digital Officers, VPs, and engineering leaders to expand Cognizant's footprint and influence within accounts.

Key Responsibilities:

· Lead AI Thought Leadership and Client Engagements by advising clients on AI-native software engineering, AI-led modernization, Resilient IT Operations, and AI Assurance strategies through executive discussions, workshops, industry forums, and innovation sessions.

· Drive AI Consulting and Solution Sales by identifying opportunities, shaping client demand, developing differentiated value propositions, and positioning AI-enabled services across application development, maintenance, cloud transformation, quality engineering, digital engineering, and legacy modernization.

· Champion Emerging AI Engineering Trends including Agentic AI, Context Engineering, Knowledge Grounding, and AI-Native SDLC practices, helping clients understand their business impact and transformation potential.

· Position AI Assurance and Responsible AI Offerings by articulating approaches for AI quality, governance, testing, evaluation frameworks, risk management, compliance, and model reliability to enterprise stakeholders.

· Promote AI-Powered Resilient IT Operations by engaging clients on the adoption of AIOps, intelligent automation, predictive operations, observability, and autonomous support models that enhance reliability, productivity, and user experience.

· Build Strategic Relationships and Grow the Business by partnering with client executives, account teams, technology partners, and delivery organizations to expand pipeline, accelerate revenue growth, shape offerings, and drive market adoption of AI Engineering services.

· Additional Requirement: Willingness to travel as required to support client meetings, workshops, business development activities, and industry events.

Work model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various well-being programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Toronto, Ontario

Required Skills and Qualifications:

· Minimum of five years of experience in technology consulting, solution sales, or project delivery, including participation in management of, or advisory roles for AI initiatives. At least two years of hands-on exposure to AI, including Generative AI and Agentic AI.

· Strong understanding of AI-native engineering concepts, including AI-assisted software development, Context Engineering, AI-led modernization, AI Assurance, and modern developer platforms such as Claude Code, GitHub Copilot, Cursor, Devin/Cognition, or similar tools.

· Creative, consultative, and entrepreneurial mindset with the ability to identify client challenges, shape innovative solutions, and develop compelling AI-led transformation strategies.

· Strong technical foundation with the ability to connect business challenges to technology solutions and engage senior stakeholders

· Knowledge of AI market trends and ecosystem players, including Anthropic, Microsoft, AWS, Google, and emerging AI-native technology providers.

· Excellent communication, presentation, and influencing skills, with the ability to engage effectively with executive leadership and stakeholders at all levels, both internally and externally.

Certifications Required:

· AI, Cloud certifications

Cognizant will only consider applicants for this position who are legally authorized to work in the Canada without requiring company sponsorship now or at any time in the future.

Salary and Other Compensation

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between CAD $160,000 – $175,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant's discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world.
We don’t just dream of a better way – we make it happen.
We look after our people, clients, company, communities and climate by doing what’s right.
We cultivate an innovative environment where you can build the career path that’s right for you.

#LI-RP1

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.