Senior Quality Engineering Manager, Cleveland, Ohio, United States

About the role

As a Senior Quality Engineering Manager, you will make an impact by leading the testing and quality engineering delivery for large-scale transformation programs. You will be a valued member of the delivery leadership team and work collaboratively with business leaders, technology teams, engineering teams, vendors, and client stakeholders to deliver high-quality outcomes aligned with business objectives, timelines, and financial targets.

In this role, you will:

Lead the end-to-end delivery of enterprise testing and transformation programs, ensuring alignment with business objectives, schedules, quality standards, scope, and financial targets.

Define and govern enterprise testing strategies, test plans, quality engineering frameworks, and delivery standards across complex programs.

Oversee system integration testing, test automation, API testing, risks, dependencies, delivery metrics, and stakeholder expectations.

Establish effective governance and reporting mechanisms that provide client leadership with clear visibility into program health, quality, risks, and delivery performance.

Serve as a primary escalation point for client leadership, drive timely issue resolution, strengthen stakeholder relationships, and promote the adoption of artificial intelligence and generative AI to improve delivery outcomes.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position in Brooklyn, Ohio. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What you need to have to be considered

10+ years of proven experience as a Test Lead, Test Manager, Quality Engineering Manager, or Test Program Manager supporting large and complex transformation programs.

Hands-on experience developing enterprise testing strategies, test plans, quality standards, governance models, and delivery frameworks.

Strong experience leading system integration testing and collaborating with business, technology, engineering, and vendor stakeholders.

Experience designing and executing automated test suites for critical business workflows, guiding automation engineers, and developing reusable automation frameworks.

Hands-on experience with API and integration testing, including analyzing API specifications, service contracts, and integration requirements, and automating API tests using Postman, SoapUI, or comparable tools.

Experience integrating automated tests into continuous integration and continuous delivery pipelines and measuring automation coverage and effectiveness.

Strong leadership, communication, stakeholder management, client engagement, and issue-resolution skills.

These will help you stand out

Experience managing the quality engineering workstream of a large enterprise transformation program.

Knowledge of artificial intelligence and generative AI applications within testing, quality engineering, or business transformation.

Experience introducing emerging technologies that improve testing efficiency, delivery quality, or business outcomes.

Ability to manage program financials, delivery metrics, risks, dependencies, and continuous service improvement initiatives.

Experience serving as a senior client-facing escalation point across business and technology organizations.

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Benefits

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.