M365 Transition Migration Lead, Toronto, ON-199 Bay Street, Ontario, Canada

About the Role
As an M365 Transition Migration Lead, you will make an impact by leading enterprise-wide Microsoft 365 transition and migration programs across collaboration, messaging, identity, and productivity platforms. You will be responsible for planning and executing complex migration initiatives, ensuring seamless adoption, maintaining governance and compliance standards, and driving operational excellence across global environments. You will collaborate with business stakeholders, technology teams, security partners, and support organizations to deliver secure, scalable, and user-centric M365 solutions.

In this role, you will

Lead end-to-end planning, coordination, and execution of Microsoft 365 transition and migration programs with minimal disruption to business operations.
Conduct discovery and assessment activities for existing email, collaboration, productivity, and identity platforms to develop migration strategies and technical roadmaps.
Coordinate migration waves, cutover activities, and transition schedules across Microsoft 365 workloads.
Administer and support Microsoft 365 environments, including tenant configuration, licensing, security policies, and service monitoring.
Establish and maintain governance frameworks for Microsoft 365 services, including access management, data handling, and service provisioning standards.
Collaborate with Governance, Risk, and Compliance (GRC) teams to implement controls that support regulatory requirements and data protection objectives.
Monitor migration performance, service health, and user experience metrics to identify optimization opportunities and improve platform adoption.
Develop and maintain migration runbooks, operational procedures, support documentation, and knowledge articles.
Support hypercare activities and post-migration stabilization efforts, addressing technical issues and optimizing configurations.
Manage stakeholder communications, executive reporting, project updates, risks, dependencies, and mitigation plans.
Partner with security, infrastructure, and architecture teams to ensure Microsoft 365 integrations align with enterprise standards and resilience requirements.
Enable secure hybrid work capabilities, including collaboration, content sharing, identity management, and remote access solutions.
Drive continuous improvement initiatives by incorporating lessons learned into migration methodologies, templates, and standards.
Coordinate with support and operations teams to ensure successful transition into steady-state support models.

Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

8+ years of experience in Microsoft 365 administration, migration, and enterprise collaboration platform support.
Strong hands-on expertise with Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Entra ID (Azure AD), and related administrative functions.
Experience leading large-scale transition and migration programs in enterprise environments.
Knowledge of Microsoft 365 governance, security, compliance, and information protection capabilities.
Experience with tenant administration, policy management, licensing, identity integration, and service monitoring.
Understanding of governance, risk, and compliance principles within collaboration and productivity platforms.
Strong project coordination, stakeholder management, and communication skills with the ability to influence cross-functional teams.
Experience developing migration strategies, cutover plans, operating procedures, and transition documentation.
Strong analytical and troubleshooting skills with the ability to resolve complex migration and operational challenges.
Ability to interpret operational metrics and translate findings into actionable improvements.
Experience supporting global organizations and distributed teams within hybrid work environments.

These will help you stand out

Experience with large-scale Microsoft 365 tenant-to-tenant migrations.
Knowledge of Microsoft Purview, Information Protection, Data Loss Prevention (DLP), and Compliance Manager.
Experience supporting governance and compliance initiatives in regulated environments.
Familiarity with migration and assessment tools used for Microsoft 365 modernization projects.
Experience driving organizational change management and user adoption programs.
Exposure to enterprise architecture, identity modernization, and cloud transformation initiatives.
Microsoft 365 Enterprise Administrator-level expertise.
Microsoft 365 administration, identity/access management, messaging, and GRC certifications preferred.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Total compensation
We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $108,500.00 – $118,000.00 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.