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Agentforce Lead developer/ Architect

00067520391


Greetings from Cognizant,

We are hiring for multiple Agentforce Lead developers/ Architects across our PAN India locations.

Job Summary : As a Technology Architect / Lead you will be instrumental in designing and implementing advanced solutions using Salesforce Einstein technologies. Your expertise will drive innovation and efficiency enhancing our service and sales cloud capabilities. You will collaborate with cross-functional teams to ensure seamless integration and optimal performance contributing significantly to our companys growth and societal impact.

Experience : 7- 13 years

Required Skills :

Technical Skills: Einstein Prediction Builder Einstein Next Best Action Einstein Discovery Service Cloud Einstein Sales Cloud Einstein Domain Skills:

Responsibilities : - Lead the design and architecture of solutions utilizing Einstein Prediction Builder to enhance predictive analytics capabilities - Oversee the implementation of Einstein Next Best Action to optimize customer interactions and improve decision-making processes -

Provide expertise in Einstein Discovery to uncover insights and drive data-driven strategies across various business units - Collaborate with stakeholders to integrate Service Cloud Einstein ensuring improved customer service and support experiences - Drive the adoption of Sales Cloud Einstein to boost sales efficiency and effectiveness through intelligent insights - Coordinate with cross-functional teams to ensure seamless integration of Einstein technologies within existing systems - Develop and maintain architectural documentation to support ongoing system enhancements and scalability - Monitor system performance and provide recommendations for optimization and improvement - Facilitate workshops and training sessions to educate teams on the capabilities and benefits of Einstein technologies -

Ensure compliance with industry standards and best practices in technology architecture and implementation - Support the hybrid work model by leveraging digital collaboration tools for effective communication and project management - Contribute to the companys purpose by driving technological advancements that positively impact society - Utilize program management skills to oversee project timelines and deliverables ensuring successful outcomes. Qualifications - - Possess extensive experience in Salesforce Einstein technologies including Prediction Builder Next Best Action Discovery Service Cloud and Sales Cloud - Demonstrate strong analytical skills to interpret data and provide actionable insights -

Exhibit excellent communication skills to collaborate effectively with diverse teams - Have a solid understanding of program management principles and practices - Show proficiency in designing scalable and efficient technology architectures - Be adept at problem-solving and troubleshooting complex technical issues - Display a commitment to continuous learning and staying updated with emerging technologies.

Job Location : Anywhere in INDIA - Cognizant locations

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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What I value most about working at Cognizant is the opportunity to innovate while delivering real business impact. My role allows me to combine strategy, technology, and collaboration across global teams, which makes every project meaningful. The support for continuous learning and innovation has been instrumental in my growth.
Beata Ogorzala Senior Event Manager
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
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Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
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I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
Lucas Hoffman Consultant

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