Job summary
Sr Consultant role focusing on LogicMonitor and Datadog based monitoring for hybrid environments delivering robust observability incident reduction and performance optimization for enterprise clients while collaborating closely with cross functional teams to design implement and maintain scalable monitoring solutions that align with organizational goals and compliance standards.
Responsibilities
Design and implement comprehensive LogicMonitor and Datadog monitoring strategies that align with enterprise observability objectives and service level targetsConfigure advanced monitoring dashboards in LogicMonitor to provide meaningful visibility into infrastructure health application performance and capacity trendsDevelop tailored Datadog metric collections monitors and visualization assets that highlight critical service indicators and enable proactive incident detectionOptimize alert rules and thresholds in LogicMonitor and Datadog to reduce noise prioritize critical events and improve response efficiency for support teamsCollaborate with application infrastructure and security teams to identify key telemetry requirements and translate them into actionable monitoring configurationsConduct detailed root cause analyses using LogicMonitor and Datadog data to identify recurring issues and recommend sustainable remediation actionsCreate and maintain reusable monitoring templates runbooks and standard operating procedures that support consistent deployment across hybrid environmentsIntegrate LogicMonitor and Datadog with ticketing and collaboration tools to streamline incident workflows and enhance transparency for stakeholdersPerform regular health checks tuning exercises and platform upgrades for LogicMonitor and Datadog to ensure resilience availability and optimal performanceProvide expert guidance to internal teams on observability best practices and help shape monitoring standards that support reliability and scalabilityDocument monitoring architectures configurations and operational guidelines in a clear and comprehensive manner to support onboarding and knowledge sharingCoordinate with client partners to gather requirements present monitoring insights and translate feedback into iterative improvements for observability solutionsMeasure and report on the impact of monitoring enhancements by tracking incident reduction mean time to resolution and performance improvements across services
Qualifications
Possess professional experience of eight to twelve years in enterprise monitoring and observability with strong focus on LogicMonitor and Datadog based solutionsDemonstrate advanced proficiency in configuring LogicMonitor collectors data sources dashboards and alerting components for complex hybrid environmentsDemonstrate strong expertise in Datadog including custom metrics creation monitor configuration log analytics and visualization of service performanceExhibit solid understanding of infrastructure components such as servers networks cloud platforms and containers to design effective monitoring coverageDemonstrate ability to interpret performance data and logs to identify trends capacity risks and optimization opportunities that support business continuityDisplay strong skills in documenting technical solutions creating runbooks and communicating complex topics in a clear and concise manner to diverse audiencesDemonstrate experience working in hybrid work models while collaborating with distributed teams using modern communication and project management toolsExhibit familiarity with incident management and problem management practices to align monitoring configurations with operational processes and governanceDemonstrate strong analytical mindset with focus on reducing incidents improving service uptime and enhancing customer experience through observability improvementsDisplay knowledge of scripting or automation tools that support integration and configuration of LogicMonitor and Datadog within enterprise environmentsDemonstrate commitment to continuous learning and staying current with emerging monitoring practices tools and industry trends relevant to observability
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.