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Senior Manager - Inventory and Order Fulfillment

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Leading at Cognizant

This is a leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level drive our business strategy and inspire teams around our future, live the leadership behaviors, uphold our values in every action and decision, and nurture our people and culture to create a workplace where everyone can thrive.

About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the role

As a Senior Program Manager, Inventory and Order Fulfillment Consulting, you will make an impact by leading complex supply chain transformation initiatives focused on inventory management, order fulfillment, operating model design, process harmonization, and AI-enabled supply chain capabilities. You will be a valued member of the consulting team and work collaboratively with clients, executive stakeholders, global delivery teams, and cross-functional Cognizant teams to design and deliver scalable transformation outcomes. ,

In this role, you will

  • Lead global inventory management and order fulfillment transformation programs, including operating model design, process harmonization, inventory optimization, and order management transformation.
  • Advise clients on core inventory management capabilities, including inventory planning, warehouse operations, inventory reconciliation, stock reservation, inventory visibility, and cycle count processes.
  • Design and lead order fulfillment transformation across order capture, order promising, inventory allocation, fulfillment, shipping, and returns management.
  • Shape AI-enabled supply chain use cases, including inventory reconciliation automation, intelligent inventory reservation, order capture AI, sales order assistants, order conversion automation, and control tower capabilities.
  • Lead executive workshops, design sessions, stakeholder conversations, and the development of global process templates to support large-scale consulting delivery.
  • Consistently demonstrate the Cognizant Way to Lead, including personal leadership, organizational leadership, and business leadership through collaboration, strategic direction, client focus, accountability, and results orientation.

Required skills: what you need to be considered

  • 12+ years of experience in supply chain transformation, with deep expertise across inventory management, warehouse operations, order management, fulfillment processes, and logistics operations.
  • 5+ years of experience leading global consulting programs in a client-facing environment.
  • Demonstrated ability to lead global workshops, process design sessions, executive stakeholder engagement, and consulting-led transformation programs.
  • Strong understanding of end-to-end order fulfillment processes, including order capture, order promising, inventory allocation, fulfillment, shipping, and returns management.
  • Experience shaping transformation roadmaps that combine process, operating model, technology, data, and AI-enabled supply chain capabilities.
  • Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others and Leading the Business.
  • Embodiment of Cognizant’s Values: Work as One, Dare to Innovate, Raise the Bar, Do the Right Thing and Own It.

Preferred skills: what will help you stand out

  • Experience with Oracle Fusion SCM.
  • Experience designing or delivering AI and GenAI use cases in supply chain.
  • Experience with digital twin and supply chain control tower capabilities.
  • Experience with process mining in a supply chain or order management transformation environment.
  • Ability to translate complex supply chain challenges into practical, scalable consulting solutions for global clients.

We're eager to meet people who share our mission and can make an impact in various ways. Don't hesitate to apply, even if you only meet the required skills listed. Your transferable skills and experiences matter—help us see how you are the right person for this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Compensation

The annual salary for this position is expected to be between 105,000 CAD and $160,000 CAD, depending on experience, qualifications, location, and other job-related factors. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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What I value most about working at Cognizant is the opportunity to innovate while delivering real business impact. My role allows me to combine strategy, technology, and collaboration across global teams, which makes every project meaningful. The support for continuous learning and innovation has been instrumental in my growth.
Beata Ogorzala Senior Event Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
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Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
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I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
Lucas Hoffman Consultant

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