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Sr. Consultant

00070020751


Job Summary

Sr Consultant will design and implement advanced agentic AI solutions that optimize business processes for global clients in a hybrid work model with day shifts and no travel requirement. The role focuses on applying deep AI expertise to complex enterprise problems while leveraging optional telecom billing and revenue management domain exposure to deliver measurable value and scalable outcomes that support the company mission and broader societal innovation.


Responsibilities

  • Drive end to end design of agentic AI solutions that address complex enterprise challenges by translating client objectives into robust AI agent workflows that deliver measurable business value and operational efficiency in a hybrid work environment.
  • Lead detailed analysis of existing business processes to identify opportunities where agentic AI agents can automate decisions tasks and interactions thereby improving accuracy reducing manual effort and enhancing user experiences across multiple business functions.
  • Develop comprehensive solution blueprints for agentic AI systems including definition of agent roles interaction patterns data flows and orchestration logic to ensure solutions are scalable secure and aligned with organizational standards.
  • Coordinate closely with cross functional teams including data engineering cloud operations and security to ensure agentic AI solutions integrate smoothly with existing platforms and follow governance policies and compliance requirements.
  • Conduct structured discovery and requirement workshops with client stakeholders to understand business goals constraints and success metrics and then refine agentic AI use cases into clearly prioritized implementation backlogs that guide delivery teams.
  • Oversee configuration and tuning of AI agents including goal setting tool selection prompt optimization and memory strategies so that each agent performs reliably under real world conditions and produces consistent high quality outcomes.
  • Mentor junior consultants and technical team members on agentic AI concepts best practices and design patterns by providing detailed guidance on scenario modeling evaluation approaches and risk management for complex AI deployments.
  • Establish rigorous evaluation frameworks for agentic AI solutions by defining quantitative metrics qualitative feedback loops and test scenarios that validate performance fairness robustness and alignment with client expectations.
  • Collaborate with business stakeholders to translate insights from agentic AI pilots into actionable roadmaps for broader adoption helping clients build sustainable AI capabilities that support long term strategic transformation.
  • Prepare clear documentation for implemented agentic AI solutions including functional specifications operational procedures and troubleshooting guidelines so that client teams can operate and maintain systems with confidence.
  • Present solution approaches status updates and result summaries to client and internal stakeholders in structured forums focusing on how agentic AI initiatives contribute to organizational goals and wider societal benefits such as improved accessibility and efficiency.
  • Coordinate hybrid work activities by planning onsite and remote collaboration routines that keep project communication transparent ensure timely review cycles and maintain alignment across distributed teams working in day shifts.
  • Ensure compliance with ethical AI principles and data protection standards in all agentic AI engagements by proactively identifying potential risks promoting responsible use of data and designing safeguards that protect end users and communities.


Qualifications

  • Demonstrate extensive hands on experience of at least eleven years in advanced AI applications with strong emphasis on designing implementing and scaling agentic AI solutions for complex enterprise environments.
  • Possess deep proficiency in AI and machine learning frameworks along with experience in orchestrating multiple AI agents tools and services to solve real world business problems through reliable automated workflows.
  • Bring solid knowledge of enterprise architecture concepts including integration patterns data pipelines and cloud native services to support deployment of agentic AI systems within large multinational organizations.
  • Apply strong analytical and problem solving skills to interpret business requirements break them into AI driven solution components and communicate trade offs and recommendations to technical and non technical stakeholders.
  • Utilize proven experience in client consulting roles to manage expectations facilitate workshops and deliver clear documentation and presentations that enable informed decisions about AI adoption and scaling.
  • Offer domain exposure in telecom billing and revenue management as a desirable strength enabling more precise modeling of agentic AI use cases for rating charging collections and customer service scenarios.
  • Maintain up to date understanding of responsible AI practices covering transparency accountability fairness and robustness to ensure that agentic AI solutions align with regulatory guidelines and societal impact considerations.
  • Exhibit strong collaboration abilities suited to hybrid work models including effective remote communication use of digital collaboration tools and disciplined time management during day shifts to meet project milestones.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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What I value most about working at Cognizant is the opportunity to innovate while delivering real business impact. My role allows me to combine strategy, technology, and collaboration across global teams, which makes every project meaningful. The support for continuous learning and innovation has been instrumental in my growth.
Beata Ogorzala Senior Event Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
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Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
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I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
Lucas Hoffman Consultant

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