Cognizant is an American multinational company providing information technology, consulting, and business process outsourcing services. We are looking for a collaborative, structured and motivated English speaker to join our team.
English Speaking Process Specialist
You can expect to:
· Manage other requests received from customers or colleagues via e-mail or internal systems in a timely manner
· Work with L&P Insurance policy administration (create/terminate/update private and commercial customers insurance policies)
· Ensure process guidelines are followed and updated
· Provide reports, statistics and updates related to own area of work
· Proactively identify and solve issues in the system
· Review that Customers / Insurers documents are compliant to existing procedures
We expect You to:
· Have good English language skills (B1+ and upper)
· Have strong motivation to provide highest level of customer satisfaction
· Be accurate, structured, and detail oriented
· Have strong communication and collaboration skills
· Have positive attitude and willingness to learn in fast changing environment
· Have experience in Insurance, Finance or Customer Care, but this would be an advantage, not a requirement
· Be legally authorized to work freely in Lithuania without company sponsorship (due to the nature of this position)
· Be in Lithuania as due to the nature of this position we are not considering candidates with relocation / working from abroad
· Be able to start work on 8 September 2025
We can offer You:
· Opportunity to be part of a global organization
· Encouraging working atmosphere, engaging activities and extra benefits (e.g. additional medical insurance (covers gym subscription), team events, outreach activities, and other)
· Hybrid work model with remote work opportunities (work from Vilnius office 3 times per week)
· Open, modern and ergonomic work environment when working from the office with multicultural community
· Opportunity to grow both professionally and personally (e.g. Udemy) and continuously develop within the domain
· Attractive compensation package: salary (1735-2095 eur gross/ monthly) depending on competences and language skills you have
We are implementing hybrid hiring and work practices which means interviews and work will be conducted online as well as live from the office.
We will be looking for Your CV.
Only suitable candidates will be contacted within 7-14 days from application.
Stay up to date with our website https://www.cognizant.com/lt/en
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.
Learn how Cognizant helps clients lead with digital at www.cognizant.com.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high-caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or apply, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.