JOB SUMMARY
About the Role:-
We are looking for an experienced Dynamics 365 Customer Engagement Developer to join our growing team. You will design, configure, and extend our CRM platform — building integrations, plugins, and custom solutions that power critical business workflows. If you thrive at the intersection of business process and technical architecture, we'd love to hear from you.
Key Responsibilities:-
• Configure and customize Dynamics 365 CE to meet evolving business requirements
• Build and maintain integrations using Web API, REST, OData, Power Automate Connectors, and SOAP services
• Develop and deploy plugins and custom workflows to extend platform functionality
• Implement security models and authentication frameworks following best-practice governance standards
• Design and automate business processes using Power Automate
• Leverage Agentic AI tools (Copilot preferred) to enhance productivity and platform intelligence
• Collaborate with stakeholders to translate business needs into technical solutions
• Maintain documentation and adhere to coding standards throughout the development lifecycle
Must Have:-
• Dynamics 365 CE configuration and customization
• Integration (Web API, REST, OData, Power Automate Connectors and SOAP services)
• Plugins development
• .NET, C#, JavaScript
• Security & Authentication
• Power Automate
• 1 Agentic AI tool (Copilot preferred)
Good to Have:-
• Power Pages
• Canvas Apps
• Azure Functions, Logic Apps, Service Bus, Copilot, AI Builder
• Front end: Angular, Bootstrap, React, PCF, HTML/CSS
• SQL Server
• Azure DevOps
• Power BI
• Agentic AI concepts
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer: Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.