As a Service Line Specialist (SLS), you will drive growth, client engagement, and solution adoption within your assigned service line. You will partner with clients, account teams, delivery leaders, and practice stakeholders to identify opportunities, develop strategic solutions, and expand business relationships.
This is a client-facing leadership role that combines business development, solution consulting, industry expertise, and revenue accountability to accelerate growth and deliver business value for clients.
Key Responsibilities
Business Growth & Revenue Management
· Drive revenue growth across assigned accounts and territories.
· Identify, qualify, and develop new business opportunities.
· Build and maintain a healthy pipeline of opportunities.
· Develop account growth strategies aligned with client objectives.
· Support deal pursuit activities through proposal development, presentations, and solution positioning.
Client Relationship Management
· Establish trusted advisor relationships with client executives and key stakeholders.
· Understand client business priorities and technology roadmaps.
· Drive account expansion through cross-sell and upsell opportunities.
· Collaborate with account teams to increase wallet share and client satisfaction.
Solutioning & Consulting
· Lead client discussions around business challenges and transformation opportunities.
· Work with practice and delivery teams to develop differentiated solutions.
· Support solution architecture, value propositions, and commercial strategy.
· Present thought leadership and industry insights to clients.
Practice & Capability Development
· Provide market feedback to service line leadership.
· Support development of offerings, assets, and go-to-market initiatives.
· Mentor teams and contribute to capability-building activities.
· Represent the organization at industry events and client engagements.
Cross-Functional Collaboration
· Partner with sales, consulting, delivery, and alliance teams.
· Ensure successful transition from deal closure to delivery execution.
· Support governance and executive reviews for strategic accounts.
Required Qualifications
· Bachelor's degree in Business, Technology, Engineering, or a related field.
· Extensive experience in consulting, business development, sales, solutioning, or client services.
· Proven experience driving revenue growth and managing executive-level client relationships.
· Strong understanding of digital transformation, technology services, or industry-specific business solutions.
· Excellent communication, negotiation, and presentation skills.
· Ability to work effectively in a matrixed organization.
Preferred Qualifications
· Master's degree or MBA.
· Experience managing large enterprise accounts.
· Expertise within a specific domain such as AI & Analytics, Intelligent Operations, Digital Engineering, Cloud, Infrastructure, Data, or Industry Platforms.
· Demonstrated success leading large strategic pursuits and complex transformations.
Success Measures
· Revenue growth and bookings performance.
· Pipeline generation and conversion.
· Client relationship strength and account expansion.
· Strategic opportunity development.
· Practice contribution and market impact.
· Client satisfaction and business outcomes.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
