Leading at Cognizant
This is a Leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level: Drive our business strategy and inspire teams around our future. Live the leadership behaviors, leading themselves, others and the business. Uphold our Values, role modeling them in every action and decision. Nurture our people and culture, creating a workplace where all can thrive.
At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster an inclusive culture.
About the role
As a Delivery Director (Head of GCC), you will make an impact by leading large-scale BOTT, managed services, and transformation programs, enabling successful and expedited BOT/GCC setup and driving delivery excellence across complex enterprise engagements. You will be a valued member of the delivery leadership team and work collaboratively with business leaders, delivery teams, technology teams, functional stakeholders, and clients.
In this role, you will:
- Lead large BOTT, managed services, and transformation programs, ensuring parallel execution across HR, infrastructure, security, real estate, risk and compliance, audits, hiring, transition, and transformation workstreams.
- Own delivery governance, PMO discipline, operating models, and transition frameworks to drive predictable outcomes across global, multi-shore delivery environments.
- Oversee application development, maintenance, IT operations, business operations, and business process transformation, including follow-the-sun delivery models.
- Drive automation, AI-enabled productivity transformation, and continuous improvement initiatives to enhance delivery quality, efficiency, and business value.
- Lead and mentor Delivery Managers, Program Managers, Engineering leaders, and Operations leaders while building accountable, high-performing teams with a strong ownership culture.
- Consistently demonstrate the Cognizant Way to Lead, which means operating with Personal Leadership (building trust, collaboration, and inclusion), Organizational Leadership (driving vision and purpose, demonstrating a strategic and enterprise mindset, and creating and communicating a bold direction that inspires purpose), and Business Leadership (exemplifying client focus, managing ambiguity with accountability and results, and operating with financial acumen)
What you need to have to be considered
- 25+ years of overall IT, digital delivery, or enterprise technology delivery experience.
- 8–10+ years of experience leading large, multi-million-dollar enterprise engagements with P&L ownership and strong financial acumen.
- Strong experience in BOTT, managed services, GCC/BOT setup, large transformation programs, delivery governance, PMO, and operating models.
- Proven experience in banking or other regulated industries, with the ability to manage risk, compliance, audit, security, and client governance requirements.
- Experience managing global, multi-shore delivery models across application development, maintenance, IT operations, and business operations.
- Executive stakeholder management experience, including structured, data-driven communication, crisis and escalation management, and influence without authority.
- Bachelor’s degree required; MBA or equivalent qualification preferred.
- Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, & Leading the Business
- The embodiment of Cognizant’s Values of: Work as One, Dare to Innovate, Raise the Bar, Do The right Thing, & Own It
These will help you succeed
- Experience driving automation, AI, and productivity transformation across delivery and operations environments.
- Strong transition and knowledge management experience across complex enterprise transformation programs.
- Ability to drive talent development, succession planning, attrition management, and a culture of accountability, transparency, and continuous improvement.
Work model
- We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring presence in a Cognizant office in Bangalore. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
- The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
