About the role
We are looking for a Strategy & Operations Program Officer to support day-to-day operational execution for client’s China market leadership team. This is a hands-on role that acts as an extension of the leadership team's program and operations management — helping remove administrative bottlenecks so leaders can focus on strategic priorities.
What You'll Do
• Manage the end-to-end review, analysis and shortlisting of technical resourcing/staffing requests for delivery engineering roles.
• Track, escalate and report on delivery bugs, blockers and risks to the relevant stakeholders.
• Support workload and capacity planning across technical delivery teams, including AI-related workstreams.
• Support recurring business review and forecasting cadences, including reviews with global stakeholders.
• Partner with the regional Business Intelligence (BI) team to produce analytics, dashboards and reporting that inform leadership decisions.
What We're Looking For
• Proven experience leading or executing sales operations processes, or managing complex cross-functional programs, within an enterprise environment.
• Strong data analytics skills, with hands-on comfort using Google Sheets and Looker (or equivalent BI/visualisation tools).
• Working knowledge of SQL for extracting and analysing business performance data from internal systems (training on proprietary systems provided).
• Strong stakeholder management skills, with the ability to coordinate across a wide range of internal teams and external partners.
• Excellent organisational and program-management skills, with comfort operating in ambiguity.
Nice to Have
• Prior experience in Sales/Revenue Operations or similar functions at a hyperscaler or enterprise technology company.
• Familiarity with Google Cloud products.
• Experience with cloud business performance or BI systems.
• Comfort using AI tools to improve the efficiency of day-to-day work.
Language Requirements
English proficiency is required.
• Mandarin language proficiency (spoken and written) is required, as this role supports business stakeholders and reporting cadences in the China market on a daily basis. This requirement is based on the business communication needs of the stakeholder group this role supports, and not on the candidate's location, race, or nationality.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
