*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
About Us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
About Cognizant’s IoT Practice:
Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things—but with it, our modern connected products facilitate a unified way of life enjoyed by all.
Roles and Responsibilities:
- Act as the primary support contact for production issues across Ignition and IIoT systems
- Troubleshoot incidents across the full stack:
- Shop-floor devices → OPC-UA/Kepware → Ignition → MQTT/Kafka → Cloud
- Monitor and resolve issues impacting:
- Data availability, latency, and integrity
- Gateway performance and connectivity
- Handle incidents via ITSM tools (ServiceNow/Jira) with SLA adherence
- Perform Root Cause Analysis (RCA) and implement preventive measures
- Support multi-site and multi-gateway environments (local + cloud gateways)
- Administer Ignition Gateway (Edge & Enterprise deployments):
- Installation, upgrades, patching, and configuration
- Manage Tag historian and store-and-forward systems, Alarms, reports, transaction groups, and MES modules
- Monitor Gateway CPU, memory, tag execution rates, OPC connections and tag health
- Perform Backup & disaster recovery drills
- System audits and performance optimization
- Support PLC/DCS integrations via OPC-UA, Modbus, DNP3, and other industrial protocols
- Maintain and troubleshoot database connections (MS SQL Server, MySQL, Oracle, PostgreSQL)
- Collaborate with network engineers to maintain firewall rules, VPN tunnels, and VLAN segmentation for OT/IT networks
- Assist in integrating Ignition with ERP/MES systems (SAP, Oracle, Plex) via REST/SOAP APIs
- Develop and maintain Python scripts within Ignition for automation, data processing, and alarm management
- Create and modify Perspective/Vision screens for operational dashboards and operator displays
- Build and maintain transaction groups, named queries, and stored procedures for historian data
- Partner with process engineers and plant operators to gather requirements and implement improvements
- Participate in change management processes and ensure proper testing before production deployments
- Contribute to on-call rotation for 24/7 production support coverage
Required Skills & Experience:
- 7+ years of hands-on experience with Inductive Automation Ignition (v8.x)
- Proficiency in Python scripting within the Ignition environment
- Strong understanding of industrial communication protocols: OPC-UA, Modbus TCP/RTU, DNP3, MQTT
- Experience with relational databases: SQL Server, MySQL, or PostgreSQL (query writing, stored procedures)
- Familiarity with PLC/DCS platforms (Allen-Bradley, Siemens, Schneider, Honeywell, DeltaV)
- Working knowledge of networking fundamentals: TCP/IP, VLANs, firewalls, and OT/IT convergence
- Experience working in a production or manufacturing plant environment
- Ignition Core Certification
- Experience with Ignition MES, Sepasoft modules (OEE, SPC, Track & Trace)
- Knowledge of ISA/IEC 62443 cybersecurity standards for Industrial Control Systems
- Knowledge of ISA-95, ISA-88 architectures
- Familiarity with CI/CD pipelines and DevOps practices applied to OT/SCADA environments
- Experience with cloud-connected SCADA or IIoT architectures (AWS, Azure IoT, MQTT Sparkplug B)
- Exposure to historian platforms such as OSIsoft PI, Canary, or InfluxDB
- Experience with multi-site IIoT deployments, OEE and manufacturing KPIs
Compensation: - Base + COLA and this position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Application will be accepted by 10/8/2026
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
