Skip to main content

Ignition Lead support Engineer - Remote

00070606101

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

About Us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

About Cognizant’s IoT Practice:

Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things—but with it, our modern connected products facilitate a unified way of life enjoyed by all.

Roles and Responsibilities:

  • Act as the primary support contact for production issues across Ignition and IIoT systems
  • Troubleshoot incidents across the full stack:
    • Shop-floor devices → OPC-UA/Kepware → Ignition → MQTT/Kafka → Cloud
  • Monitor and resolve issues impacting:
    • Data availability, latency, and integrity
    • Gateway performance and connectivity
  • Handle incidents via ITSM tools (ServiceNow/Jira) with SLA adherence
  • Perform Root Cause Analysis (RCA) and implement preventive measures
  • Support multi-site and multi-gateway environments (local + cloud gateways)
  • Administer Ignition Gateway (Edge & Enterprise deployments):
    • Installation, upgrades, patching, and configuration
  • Manage Tag historian and store-and-forward systems, Alarms, reports, transaction groups, and MES modules
  • Monitor Gateway CPU, memory, tag execution rates, OPC connections and tag health
  • Perform Backup & disaster recovery drills
  • System audits and performance optimization
  • Support PLC/DCS integrations via OPC-UA, Modbus, DNP3, and other industrial protocols
  • Maintain and troubleshoot database connections (MS SQL Server, MySQL, Oracle, PostgreSQL)
  • Collaborate with network engineers to maintain firewall rules, VPN tunnels, and VLAN segmentation for OT/IT networks
  • Assist in integrating Ignition with ERP/MES systems (SAP, Oracle, Plex) via REST/SOAP APIs
  • Develop and maintain Python scripts within Ignition for automation, data processing, and alarm management
  • Create and modify Perspective/Vision screens for operational dashboards and operator displays
  • Build and maintain transaction groups, named queries, and stored procedures for historian data
  • Partner with process engineers and plant operators to gather requirements and implement improvements
  • Participate in change management processes and ensure proper testing before production deployments
  • Contribute to on-call rotation for 24/7 production support coverage

Required Skills & Experience:

  • 7+ years of hands-on experience with Inductive Automation Ignition (v8.x)
  • Proficiency in Python scripting within the Ignition environment
  • Strong understanding of industrial communication protocols: OPC-UA, Modbus TCP/RTU, DNP3, MQTT
  • Experience with relational databases: SQL Server, MySQL, or PostgreSQL (query writing, stored procedures)
  • Familiarity with PLC/DCS platforms (Allen-Bradley, Siemens, Schneider, Honeywell, DeltaV)
  • Working knowledge of networking fundamentals: TCP/IP, VLANs, firewalls, and OT/IT convergence
  • Experience working in a production or manufacturing plant environment
  • Ignition Core Certification
  • Experience with Ignition MES, Sepasoft modules (OEE, SPC, Track & Trace)
  • Knowledge of ISA/IEC 62443 cybersecurity standards for Industrial Control Systems
  • Knowledge of ISA-95, ISA-88 architectures
  • Familiarity with CI/CD pipelines and DevOps practices applied to OT/SCADA environments
  • Experience with cloud-connected SCADA or IIoT architectures (AWS, Azure IoT, MQTT Sparkplug B)
  • Exposure to historian platforms such as OSIsoft PI, Canary, or InfluxDB
  • Experience with multi-site IIoT deployments, OEE and manufacturing KPIs

Compensation: - Base + COLA and this position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Application will be accepted by 10/8/2026

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

a blue line drawing of a plant with leaves

Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

Stay Healthy Midnight Blue RGB

Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

Build The Career You Want Midnight Blue RGB

Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

Making A Meaningful Impact Midnight Blue RGB

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

a person sitting at a table using a laptop

Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

a person holding a tablet and talking on the phone

Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

a person smiling at a table with a laptop

Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

a group of people sitting around a table

Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

APJ Dez
Cognizant has given me the opportunity to thrive as a leader and as a person. The culture of recognition, the great benefits and the sense of community motivate me, and I strive to give my best every day.
Decree Olam Team Leader - Intuitive Operations & Automation
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
Apj Kate
I have the privilege of working with an amazing, diverse team with loads of international experience. It’s inspiring when we all bring our different thinking, skills and experience together to deliver great things.
Kate Wilson Technology Consulting Manager

Haven't yet found the right opportunity?

Get the latest updates on job opportunities, recruitment events and company news—tailored just for you!

Be in the know