Job Summary
We are hiring three contract Systems Administrators / Operations Engineers to support our infrastructure and internal tooling. This is a hands-on, pragmatic systems and IT administration role — not a software engineering position, and not a deep Linux kernel development role. We're looking for candidates who are comfortable navigating computer systems, cloud consoles, and executing well-documented, runbook-driven procedures with sound judgment.
What You'll Do
- Manage high-volume daily ticket queues, prioritizing and resolving issues efficiently
- Run and monitor internal repair and remediation tooling
- Execute queries to investigate, diagnose, and clear operational backlogs
- Manage and triage escalated issues that fall outside standard procedures
- Monitor and oversee overall infrastructure health
- Maintain and follow Standard Operating Procedures (SOPs), and help identify where they need updates
What We're Looking For
- Solid foundational knowledge of computer systems and operations
- Comfort working in command-line environments
- Strong Linux administration and operations skills from the command line
- Basic familiarity with GitHub.com (enough to understand the product being supported)
- A willingness and aptitude to dig beyond what the runbook provides — runbooks won't always be perfect, and users won't always give complete details
- Experience administering GitHub.com at the organization level (org settings, repository configurations, and permissions)
- Background in operational troubleshooting
- Terraform experience
Top Skills for the Right Candidate
- Linux administration and operations from the command line
- Basic familiarity with using github.com (to understand the product being supported)
- A willingness and aptitude to dig beyond what the runbooks provide
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
