As a Salesforce Release Manager, you will make an impact by leading and coordinating enterprise application releases across Salesforce, MuleSoft, nCino, and integrated applications while ensuring production readiness, governance compliance, and deployment success. You will be a valued member of the delivery team and work collaboratively with Development, QA, UAT, Operations, Business stakeholders, Security teams, Infrastructure teams, and external vendors.
In this role, you will:
- Plan, coordinate, and manage end-to-end release activities across Salesforce, MuleSoft, nCino, and integrated applications.
- Facilitate impact assessments and coordinate third-party platform releases, including Salesforce seasonal releases and nCino bi-annual releases.
- Lead release readiness reviews, go/no-go meetings, and stakeholder communications.
- Coordinate deployment activities across Development, QA, UAT, Operations, and Business teams.
- Manage pre-production and production deployment processes, including migration, business validation testing (BVT), Dynamic Application Security Testing (DAST), rollback planning, and post-deployment verification.
- Identify, assess, and mitigate release-related risks, dependencies, and issues.
- Develop and maintain release calendars, schedules, and deployment plans.
- Ensure compliance with change management, governance, and audit requirements.
- Collaborate with application support, infrastructure, security, and vendor teams to ensure release success.
- Monitor release outcomes, track metrics, and drive continuous improvement initiatives.
- Facilitate post-implementation reviews and root cause analysis for release-related incidents.
- Support automation initiatives to improve release efficiency and reliability.
- Maintain release documentation, runbooks, deployment procedures, and operational readiness artifacts.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring attendance in a client or Cognizant office in Toronto, Ontario, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered
- 7+ years of IT experience with at least 3+ years managing enterprise application releases.
- Strong understanding of Salesforce platform architecture and deployment processes.
- Experience supporting nCino implementations or platform releases.
- Experience coordinating releases involving Salesforce, MuleSoft, APIs, and integrated enterprise applications.
- Strong knowledge of SDLC, Agile delivery methodologies, release management, and change management processes.
- Experience managing SIT, UAT, production deployments, rollback strategies, and post-production validation activities.
- Familiarity with security validation processes, including DAST and production readiness assessments.
- Strong understanding of risk management, audit requirements, and governance controls.
- Experience facilitating executive stakeholder reviews, release readiness meetings, and deployment communications.
- Excellent communication, leadership, coordination, and problem-solving skills.
These will help you stand out
- Experience driving continuous improvement initiatives for release management practices.
- Experience leading post-implementation reviews and release-related root cause analysis activities.
- Experience developing and maintaining release calendars, deployment schedules, and operational readiness artifacts.
- Experience collaborating across application support, security, infrastructure, and vendor management teams.
- Exposure to release automation initiatives and deployment process optimization.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Applications will be accepted until: 10/30/2026.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation
We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $78,000pa – $125,000pa CAD per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
