As a Salesforce Release Manager, you will make an impact by leading and coordinating enterprise application releases across Salesforce, MuleSoft, nCino, and integrated applications while ensuring production readiness, governance compliance, and deployment success. You will be a valued member of the delivery team and work collaboratively with Development, QA, UAT, Operations, Business stakeholders, Security teams, Infrastructure teams, and external vendors.
In this role, you will:
- Plan, coordinate, and manage end-to-end release activities across Salesforce, MuleSoft, nCino, and integrated applications.
- Facilitate impact assessments and coordinate third-party platform releases, including Salesforce seasonal releases and nCino bi-annual releases.
- Lead release readiness reviews, go/no-go meetings, and stakeholder communications.
- Coordinate deployment activities across Development, QA, UAT, Operations, and Business teams.
- Manage pre-production and production deployment processes, including migration, business validation testing (BVT), Dynamic Application Security Testing (DAST), rollback planning, and post-deployment verification.
- Identify, assess, and mitigate release-related risks, dependencies, and issues.
- Develop and maintain release calendars, schedules, and deployment plans.
- Ensure compliance with change management, governance, and audit requirements.
- Collaborate with application support, infrastructure, security, and vendor teams to ensure release success.
- Monitor release outcomes, track metrics, and drive continuous improvement initiatives.
- Facilitate post-implementation reviews and root cause analysis for release-related incidents.
- Support automation initiatives to improve release efficiency and reliability.
- Maintain release documentation, runbooks, deployment procedures, and operational readiness artifacts.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring attendance in a client or Cognizant office in Toronto, Ontario, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered
- 7+ years of IT experience with at least 3+ years managing enterprise application releases.
- Strong understanding of Salesforce platform architecture and deployment processes.
- Experience supporting nCino implementations or platform releases.
- Experience coordinating releases involving Salesforce, MuleSoft, APIs, and integrated enterprise applications.
- Strong knowledge of SDLC, Agile delivery methodologies, release management, and change management processes.
- Experience managing SIT, UAT, production deployments, rollback strategies, and post-production validation activities.
- Familiarity with security validation processes, including DAST and production readiness assessments.
- Strong understanding of risk management, audit requirements, and governance controls.
- Experience facilitating executive stakeholder reviews, release readiness meetings, and deployment communications.
- Excellent communication, leadership, coordination, and problem-solving skills.
These will help you stand out
- Experience driving continuous improvement initiatives for release management practices.
- Experience leading post-implementation reviews and release-related root cause analysis activities.
- Experience developing and maintaining release calendars, deployment schedules, and operational readiness artifacts.
- Experience collaborating across application support, security, infrastructure, and vendor management teams.
- Exposure to release automation initiatives and deployment process optimization.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Applications will be accepted until: 10/30/2026.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation
We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $78,000pa – $125,000pa CAD per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
