As a Salesforce Release Manager, you will make an impact by leading and coordinating enterprise application releases across Salesforce, MuleSoft, nCino, and integrated applications while ensuring production readiness, governance compliance, and deployment success. You will be a valued member of the delivery team and work collaboratively with Development, QA, UAT, Operations, Business stakeholders, Security teams, Infrastructure teams, and external vendors.
In this role, you will:
- Plan, coordinate, and manage end-to-end release activities across Salesforce, MuleSoft, nCino, and integrated applications.
- Facilitate impact assessments and coordinate third-party platform releases, including Salesforce seasonal releases and nCino bi-annual releases.
- Lead release readiness reviews, go/no-go meetings, and stakeholder communications.
- Coordinate deployment activities across Development, QA, UAT, Operations, and Business teams.
- Manage pre-production and production deployment processes, including migration, business validation testing (BVT), Dynamic Application Security Testing (DAST), rollback planning, and post-deployment verification.
- Identify, assess, and mitigate release-related risks, dependencies, and issues.
- Develop and maintain release calendars, schedules, and deployment plans.
- Ensure compliance with change management, governance, and audit requirements.
- Collaborate with application support, infrastructure, security, and vendor teams to ensure release success.
- Monitor release outcomes, track metrics, and drive continuous improvement initiatives.
- Facilitate post-implementation reviews and root cause analysis for release-related incidents.
- Support automation initiatives to improve release efficiency and reliability.
- Maintain release documentation, runbooks, deployment procedures, and operational readiness artifacts.
Work model
What you need to have to be considered
- 7+ years of IT experience with at least 3+ years managing enterprise application releases.
- Strong understanding of Salesforce platform architecture and deployment processes.
- Experience supporting nCino implementations or platform releases.
- Experience coordinating releases involving Salesforce, MuleSoft, APIs, and integrated enterprise applications.
- Strong knowledge of SDLC, Agile delivery methodologies, release management, and change management processes.
- Experience managing SIT, UAT, production deployments, rollback strategies, and post-production validation activities.
- Familiarity with security validation processes, including DAST and production readiness assessments.
- Strong understanding of risk management, audit requirements, and governance controls.
- Experience facilitating executive stakeholder reviews, release readiness meetings, and deployment communications.
- Excellent communication, leadership, coordination, and problem-solving skills.
These will help you stand out
- Experience driving continuous improvement initiatives for release management practices.
- Experience leading post-implementation reviews and release-related root cause analysis activities.
- Experience developing and maintaining release calendars, deployment schedules, and operational readiness artifacts.
- Experience collaborating across application support, security, infrastructure, and vendor management teams.
- Exposure to release automation initiatives and deployment process optimization.
Salary and Other Compensation
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.











