About the Role
We are seeking a hands-on ServiceNow Developer to build, integrate and support telecom solutions across TSM, TSOM, CSM, ITSM and CMDB/CSDM.
Key Responsibilities
· Configure and develop ServiceNow solutions and telecom service-assurance workflows.
· Develop Business Rules, Script Includes, Client Scripts, UI Policies, ACLs and notifications.
· Build workflows and integrations using Flow Designer, IntegrationHub and REST/SOAP APIs.
· Support CMDB/CSDM, CI relationships, IRE, Discovery, Service Mapping and data migration.
· Perform unit testing, resolve defects and support SIT, UAT, releases and hypercare.
· Maintain Jira stories and technical documentation while following ServiceNow development standards.
Mandatory Skills and Experience
· Strong ServiceNow development, JavaScript and Glide API experience.
· Experience in TSM, TSOM, CSM, ITSM, ITOM or CMDB/CSDM.
· Experience with Flow Designer, IntegrationHub, REST/SOAP, Import Sets and Transform Maps.
· Understanding of CMDB, CSDM, IRE, testing and deployment.
· Good Agile, Jira, communication and documentation skills.
Desirable Experience
· Telecom or fibre-network experience, preferably with TSM/TSOM and service assurance.
· Exposure to TM Forum APIs, OSS/BSS integrations, Discovery, Service Mapping or platform migration.
Preferred Certifications
· ServiceNow CSA or CAD; relevant CIS certification is desirable.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
