Job Summary
As an Infra Dev Specialist you will play a crucial role in designing implementing and maintaining Microsoft Dynamics CRM solutions. With a focus on Dynamics 365 you will ensure seamless integration and functionality to support business operations. This hybrid role requires expertise in CRM systems with a preference for candidates experienced in investment banking operations.
Responsibilities
- Design and implement Microsoft Dynamics CRM solutions to meet business requirements and enhance operational efficiency.
- Collaborate with cross-functional teams to ensure seamless integration of Dynamics 365 CRM with existing systems.
- Provide technical expertise in configuring and customizing Dynamics 365 to optimize performance and user experience.
- Conduct thorough testing and troubleshooting to identify and resolve issues in CRM implementations.
- Develop and maintain documentation for CRM configurations processes and procedures.
- Monitor system performance and implement enhancements to improve reliability and scalability.
- Support end-users by providing training and technical assistance to maximize CRM utilization.
- Analyze business processes and recommend CRM solutions to improve efficiency and effectiveness.
- Stay updated with the latest Dynamics CRM technologies and best practices to ensure optimal solutions.
- Work closely with stakeholders to gather requirements and translate them into technical specifications.
- Ensure data integrity and security within the CRM system by implementing appropriate measures.
- Collaborate with vendors and third-party providers to integrate additional functionalities into Dynamics 365.
- Contribute to the continuous improvement of CRM processes and strategies to align with business goals.
Qualifications
- Possess a strong background in Microsoft Dynamics CRM and Dynamics 365 with proven implementation experience.
- Demonstrate expertise in configuring and customizing Dynamics 365 to meet specific business needs.
- Exhibit knowledge of investment banking operations and brokerage as a valuable domain skill.
- Showcase excellent problem-solving skills and the ability to troubleshoot complex CRM issues.
- Display strong communication skills to effectively collaborate with cross-functional teams.
- Have a minimum of 5 years of relevant experience in CRM systems with a preference for up to 8 years.
- Show adaptability to work in a hybrid model with a focus on day shifts.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
