Job Summary
As an Infra Dev Specialist you will play a crucial role in designing implementing and maintaining Microsoft Dynamics CRM solutions. With a focus on Dynamics 365 you will ensure seamless integration and functionality to support business operations. This hybrid role requires expertise in CRM systems with a preference for candidates experienced in investment banking operations.
Responsibilities
- Design and implement Microsoft Dynamics CRM solutions to meet business requirements and enhance operational efficiency.
- Collaborate with cross-functional teams to ensure seamless integration of Dynamics 365 CRM with existing systems.
- Provide technical expertise in configuring and customizing Dynamics 365 to optimize performance and user experience.
- Conduct thorough testing and troubleshooting to identify and resolve issues in CRM implementations.
- Develop and maintain documentation for CRM configurations processes and procedures.
- Monitor system performance and implement enhancements to improve reliability and scalability.
- Support end-users by providing training and technical assistance to maximize CRM utilization.
- Analyze business processes and recommend CRM solutions to improve efficiency and effectiveness.
- Stay updated with the latest Dynamics CRM technologies and best practices to ensure optimal solutions.
- Work closely with stakeholders to gather requirements and translate them into technical specifications.
- Ensure data integrity and security within the CRM system by implementing appropriate measures.
- Collaborate with vendors and third-party providers to integrate additional functionalities into Dynamics 365.
- Contribute to the continuous improvement of CRM processes and strategies to align with business goals.
Qualifications
- Possess a strong background in Microsoft Dynamics CRM and Dynamics 365 with proven implementation experience.
- Demonstrate expertise in configuring and customizing Dynamics 365 to meet specific business needs.
- Exhibit knowledge of investment banking operations and brokerage as a valuable domain skill.
- Showcase excellent problem-solving skills and the ability to troubleshoot complex CRM issues.
- Display strong communication skills to effectively collaborate with cross-functional teams.
- Have a minimum of 5 years of relevant experience in CRM systems with a preference for up to 8 years.
- Show adaptability to work in a hybrid model with a focus on day shifts.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
